Author: Rob Pugh

When generative artificial intelligence (AI) technology was announced at the end of 2022, the world reacted with excitement, fear, concern, and many innovative ideas. While a lot of people have tinkered with this new technology, few have incorporated AI content writing tools into their daily work effectively and efficiently.

In many ways, the technology is still in its infancy. Those professionals who are using AI tools for content writing are often relying on them only as a starting point, refining the output to sound more human and ensuring that all facts are correctly portrayed. That said, AI writing tools can certainly reduce the time it takes to conduct initial research and create a first draft.

According to Forbes Advisor, 97 percent of business owners believe AI content writing tools will help their company, with one in three organizations planning to use such tools to create website content in the near future. 

Many new AI writing tools have emerged in the market in recent months, and this guide reviews some of the best ones, along with their features, pros and cons, ease of use, and pricing details. 

Essential features of AI writing tools

AI writing tools for content creation are evolving at a rapid rate, so before you make a selection, take some time to consider the essential features you want. Here are a few things to look for:

• A solid learning model. The best AI tools for content writing are trained on a specific set of data and language models. Be sure you select a tool that uses comprehensive training data to generate quality outputs.
• Control over outputs. You’ll want to be able to specify the style, tone, voice, and language of the final output. For example, you may want to generate content with a very professional tone in English for one audience and deliver the same message in a casual style in Spanish.
• Ease of access. To streamline your workflow, your AI content writing tool should ideally be integrated into the programs you’re already using. The last thing you want to do while you’re building a blog or website is to toggle between screens and applications, cutting and pasting AI-generated content.
• A conversational interface. Be sure your AI content creation tool uses natural language processing so that your query stream becomes similar to a conversation with a colleague. This allows you to refine your prompts as the tool provides responses, helping you to get the best output for your needs.
• Affordability. As this market develops, keep an eye out for pricing and feature changes. Most tools should be both powerful and affordable. 

Top AI writing tools for content creation

We’ve dug deep into the latest AI programs to find the best options for creators, entrepreneurs, content marketers, and anyone using WordPress to pursue their passion. Here are the top 10 AI writing tools for content creation on the market today:

1. Jetpack AI Assistant

If you’re a WordPress user, Jetpack AI Assistant fits perfectly into your workflow. Embedded directly into the WordPress editor, the intuitive interface invites you to engage with AI as if you were chatting with a colleague. The Jetpack AI Assistant lets you generate diverse content on command, reducing the time and effort you spend on content creation.

Key features of AI Assistant:

• Integrates seamlessly into the WordPress dashboard
• Crafts high-quality, uniquely-tailored content
• Creates text, lists, and tables
• Adapts unique tone and brand voice
• Integrates easily with other WordPress tools

Pros of AI Assistant:

• The Jetpack AI Assistant is integrated directly into WordPress, which means you don’t have to disrupt your workflow to use this tool.
• The tool responds to your prompts with professional, customized content.
• It’s easy to change the feeling of your writing by asking Jetpack AI Assistant to rewrite content in a casual, professional, or academic tone.
• It’s built and maintained by Automattic, the team behind WordPress.com, for seamless and complete integration.
• The tool not only generates text but can pull information to help you easily build lists and tables. 

Cons of Jetpack AI Assistant:

• While the AI writing tool offers excellent value and a 14-day money-back guarantee, the free plan is very limited and primarily acts as a test drive.
• The Jetpack AI Assistant processes information based on only the context provided, so it may occasionally misinterpret requests.
• If outdated training data is used, the tool may generate inaccurate responses.

Ease of use:

Since the Jetpack AI Assistant was built specifically to work with WordPress sites, it’s easy to use the tool while you’re writing or editing content. Simply create a prompt as needed, without needing to toggle back and forth between your site and outside tools. It’s best for anyone running a site on WordPress.

Pricing:

The Jetpack AI Assistant is available for $8.33 per month, billed annually, and offers a money-back guarantee. There’s a limited free plan that allows you to try the AI Assistant. 

2. Rytr

Built on OpenAI’s GPT-3 API, Rytr is an AI content creation tool that was created specifically for content writers, SEO specialists, and others responsible for generating text-based materials for their organizations and clients.

Key features of Rytr:

• Built on an open-source platform
• Offers multiple use cases as starting points
• Creates unique, high-quality content
• Allows storage of content in one location
• Suggests optimal keywords for SEO

Pros of Rytr:

• Rytr offers content-generation in more than 30 languages, can generate text using more than 20 different styles and tones, and has more than 40 use cases for a quick start.
• The tool can run plagiarism checks while the user is generating text.
• Rytr not only delivers AI-generated written content, but can also create images from prompts.
• The premium subscription level allows users to create custom use cases for content generation.
• Since it’s designed specifically for content writers, it offers unique features like building a writing portfolio page.

Cons of Rytr:

• While Rytr works well for short-form content, it’s not as robust for longer-form pieces. It can generate outlines and ideas, but expanding on them usually results in repetitive, nonsensical content.
• Although Rytr integrates with SERP tools for keyword optimization, this feature is weak compared with products that are geared specifically towards SEO.
• The user interface is not as streamlined or intuitive as the best products on the market.

Ease of use:

Because Rytr offers dozens of pre-defined use cases, it can be very easy to work with for the most basic content-writing needs. It quickly and easily generates short-form content that can be expanded upon by writers to add a human element.

Pricing:

Rytr offers three pricing levels, which come with an increasing number of features: free, Saver at $9 per month, and Unlimited for $29 per month.

3. Jasper

Jasper is an AI content writing tool designed specifically for marketers who want to create content for a wide variety of channels, including blog posts, advertisements, social media, product descriptions, and more.

Key features of Jasper:

• Generates both text and images
• Integrates with Grammarly and Chrome
• Provides a revision history feature
• Allows sharing of documents with colleagues
• Has a built-in plagiarism checker

Pros of Jasper:

• Jasper has a unique option entitled “explain it to me like a fifth grader” that can help simplify complex content.
• The tool not only delivers AI-generated text but can also build images from prompts.
• Jasper does an excellent job of generating natural-sounding content.
• This AI writing tool can help create additional ideas for marketing promotions.

Cons of Jasper:

• Although Jasper does well when it’s asked to generate content on common topics, it may create incomplete, incorrect, or nonsensical content if the prompt is too niche.
• While it can generate natural-sounding content, it has more difficulty creating a unique brand voice.
• Like all AI content generation tools, Jasper can only generate output based on input and cannot reliably check facts.

Ease of use:

Jasper is easy to use, allowing businesses to mimic their own brand voice and style by training the tool on existing content, their own style guides, or other current marketing and product materials. It pulls from a cross-section of other AI tools, incorporates search results, and individual business information for a robust solution.

Pricing:

Jasper offers three pricing levels designed for the individual creator at $39 per month, the team at $99 per month, and the business, which requires a conversation and negotiation with the company. It does offer a free trial period.

4. Frase

Frase is marketed as an all-in-one AI content generator and SEO tool for both content writers and marketers. It can support individuals from research through writing and into the SEO analytics stage of their workflows.

Key features of Frase:

• Supports content generation at the research stage
• Helps generate quality outlines and content briefs
• Fleshes out longer-form content
• Analyzes and optimizes for SEO

Pros of Frase:

• Frase has a very intuitive user interface, making it easy to get started without training.
• The tool examines the top-ranking Google search results and automatically generates content briefs for users.
• Frase can break down a website, delivering analytics that pinpoint which pages are ranking best and which need improvement.
• The organization releases updates nearly every day for continuous improvement.

Cons of Frase:

• Frase is on the expensive side and offers no free trial or free version.
• Since this tool really started in the SEO space, its AI writer is relatively new and requires a fair amount of improvement compared to others on the market.
• The AI writing tool cannot be used on an ongoing, unlimited basis without purchasing the SEO component.

Ease of use:

While Frase has an intuitive, easy-to-use interface, it was originally designed for SEO-focused tasks. The company has recently added an AI content generation component but is still working on improving the entire package to meet market needs.

Pricing:

Frase offers three pricing levels designed for the solo creator at $14.99 per month, the basic level at $49.99 per month, and the team level at $114.99 per month. It offers a five-day trial for $1.

5. Sudowrite

Although Sudowrite seems to be targeted toward fiction authors looking for creativity, plot twists, and fresh ideas, what company couldn’t benefit from a little better storytelling? By taking advantage of the features of this AI content tool, writers and marketers may be able to create more engaging blog posts, web content, and social media updates.

Key features of Sudowrite:

• Offers in-depth, creative descriptions based on a built-in thesaurus
• Creates everything from initial outlines to long-form content
• Delivers multiple options based on previously-set tone to help complete thoughts
• Reads existing content and offers improvement ideas

Pros of Sudowrite:

• Sudowrite can generate content in several languages.
• The tool “learns” as it interacts with the user, generating better content as the conversation continues.
• Sudowrite can incorporate the creative, descriptive style found in fiction to liven up business copy and content.
• The AI content generator can also review existing content and make suggestions for improvement to make copy more engaging.

Cons of Sudowrite:

• Since it’s designed for fiction authors and not specifically for business use, it’s not as familiar with formats such as blog posts, web content, and social media posts.
• It has no plagiarism checker or any SEO capabilities that are more popular with business-focused tools.

Ease of use:

Sudowrite may be a great tool to help writers overcome writer’s block or generate creative, fresh ideas for boring corporate content. Its strength is in its creativity and storytelling ability; finding ways to use this to benefit the content writer or marketer may be a little challenging but worth the effort.

Pricing:

Sudowrite offers three pricing levels designed for the hobbyist or student at $10 per month, the professional at $25 per month, and the enterprise level at $100 per month. It also offers a free trial.

6. GrowthBar

Those content writers looking for an affordable tool that can help write blog posts and optimize them for SEO may want to consider GrowthBar. It quickly scans Google results to generate briefs that provide all the information needed to create high-ranking blog posts, including keywords, optimal length, both internal and external link suggestions, and more.

Key features of GrowthBar:

• Collaboration abilities so teams can work together to generate content
• Builds complete blog posts quickly
• Analyzes keyword options and delivers difficulty and revenue metrics
• Creates content for a wide variety of channels

Pros of GrowthBar:

• GrowthBar is an affordable way to quickly generate SEO briefs and outlines.
• The tool provides everything needed for a basic SEO campaign.
• It offers unlimited domain queries and keyword research.
• GrowthBar has a Chrome extension that allows easy SEO data access anywhere, anytime.

Cons of GrowthBar:

• The SEO features are basic and may not be sophisticated enough for some businesses.
• Since GrowthBar’s strength is in generating briefs, actual AI-generated content must be closely fact checked.
• Customer support information is difficult to access.
• It can’t help identify or fix broken links.

Ease of use:

As long as individuals understand the basics of SEO, GrowthBar is a very intuitive and easy tool to use. Although SEO tools are not as robust as some, they are presented in a very easy-to-use and easy-to-access manner.

Pricing:

GrowthBar offers three pricing levels: standard at $29 per month, the pro at $79 per month, and the agency at $129 per month. It offers a free 14-day trial.

7. Closerscopy

If you’re looking for a tool that can work with a lot of languages, Closerscopy supports more than 100. In addition, this AI content creation tool has a proprietary AI model that’s trained on real-world examples. It’s designed to help generate content for a wide variety of channels, including blog posts, social media updates, advertisements, customer correspondence, and more.

Key features of Closerscopy:

• Supports more than 100 different languages
• Offers the ability to generate both freestyle and directed long-form content
• Checks content for facts, emotions, and tone 
• Downloads content in multiple formats

Pros of Closerscopy:

• Closerscopy offers unlimited content generation.
• It’s good at long-form material creation, which is also unlimited.
• The tool offers strong social media post creation tools.
• Not only does it support the most popular languages, but it also offers translation into more than 100 different languages.
• It has more than 800 marketing frameworks and workflows.
• Closerscopy provides quality SEO auditing capabilities.

Cons of Closerscopy:

• Because it’s a more comprehensive tool, it’s harder to grasp, more complex, and somewhat slower than most AI tools.
• Closerscopy does not offer the level of creativity, tones, and styles found in other tools.
• Even with access to three AI platforms, the content quality is average.
• The interface is difficult to use and still has glitches.

Ease of use:

Although Closerscopy’s interface is attractive to the eye, it’s more complex than other AI content generators and may be more difficult for a beginner to learn. A dashboard may help keep tasks organized for the user.

Pricing:

Although Closerscopy does not have a free version or trial, it does offer a 14-day money-back guarantee. Packages are the Power version at $49.99 per month, the Superpower at $79.99 per month, and the Superpower Squad at $99.99 per month. A 30 percent discount is offered if paid annually, and Closerscopy offers a lifetime package as well.

8. Writesonic

Writesonic is a powerful tool that’s particularly good for ad copy and short-form social media blog posts, although it offers long-form, blogging, and other content-generating capabilities as well. Like all AI content generation tools, it’s trained on both rules and existing content, learning to “write” human-like content in a fraction of the time.

Key features of Writesonic:

• Writes structured content with headlines and subheadlines
• Paraphrases and rewrites content in seconds
• Expands or summarizes content on demand
• Creates SEO product descriptions

Pros of Writesonic:

• Writesonic has a clear, easy-to-use interface for a fast start.
• It offers more than 50 advanced writing tools.
• The tool generates plagiarism-free, search-optimized, grammatically-correct content in seconds.
• Writesonic has a free trial period.
• It offers many content types.

Cons of Writesonic:

• The content generated should be fact checked for accuracy and edited to ensure it meets the user’s intent.
• The free trial only allows users to test a few features.
• The ability to expand content to long-form articles has a maximum character limit.
• The credit system used by Writesonic can be difficult if you require multiple versions of the same content.

Ease of use:

Writesonic has a straightforward interface that allows users to generate content quickly and easily.

Pricing:

Writesonic offers four levels of pricing and features: a free month-long trial, a business level at $12.67 per month per user, an unlimited level at $16 per month per user, and an enterprise package at a customized price starting at $1,000 per month.

9. Article Forge

Based on advanced AI and deep learning models, Article Forge was designed to generate more accurate, factually correct, SEO long-form content quickly. Its easy-to-use interface strives to let writers and marketers get started quickly and efficiently.

Key features of Article Forge:

• Generates long-form content of more than 1,500 words with minimal time and input
• Uses research-augmented AI to assist with fact checking
• It can be programmed to send new content to WordPress on a schedule
• Adds images, videos, and custom links automatically

Pros of Article Forge:

• Article Forge will automatically add images and videos to text content.
• Users can determine how frequently they want new content added to a WordPress site, which can be created and scheduled automatically.
• The tool allows both a free trial and an unlimited number of articles.

Cons of Article Forge:

• Even though Article Forge uses research-augmented AI, final content should still be fact checked.
• Generated content can vary in quality from strong to nonsensical, repetitive, and weak.
• Sometimes, results are not related to the correct topic.
• It’s not as good with shorter-form content, social media posts, ad copy, or other content generation.

Ease of use:

Article Forge is very easy to use and can spin long-form content in about one minute. It takes very little training to get started with this tool, and it has a simple interface.

Pricing:

Article Forge offers a free five-day trial. One user can pay $57 per month or save 51 percent by paying annually, dropping the price to $27 per month. Businesses need to contact the company for custom pricing depending on the number of users.

10. Writer Zen

Using a data-based approach and offering its “keyword golden score” metric, Writer Zen focuses on generating AI content that improves ranking on key search engines. Unlike other AI content tools, Writer Zen balances factors such as keyword competition, ranking difficulty, cost per click, and estimated traffic when generating content.

Key features of Writer Zen:

• Suggests keywords that have a high-traffic, low-competition ratio to improve results
• Creates AI-generated briefs that are based on current top-ranking pages
• Identifies keyword clusters through Google tools
• Protects against plagiarism 

Pros of Writer Zen:

• Writer Zen was designed first with SEO in mind, so its keyword optimization tools are superior to others.
• It provides above-average content that is relatively free from grammatical errors and sounds more human than some other tools.
• The company behind Writer Zen has provided quality support and documentation to help customers maximize their use of this tool.
• It has collaborative features that allow teams to work effectively together.

Cons of Writer Zen:

• The interface is a little confusing for new users, requiring some time to get up to speed.
• With its emphasis on SEO, Writer Zen doesn’t offer an auditing feature to check existing web pages and suggest keyword improvements.
• The plagiarism checker delivers only average results.

Ease of use:

The interface is not as clear-cut as some other AI-tools and may take some time to learn to use it effectively. It’s best for individuals seeking to improve SEO rankings of their content.

Pricing:

Writer Zen offers a free trial and four levels of features and pricing. The lite version for one user costs $19 per month, the plus version is for more dedicated solo users at $79 per month, the pro package is designed for small teams at $199 per month, and a scalable ultra package is $359 per month.

	Strong Short-form	Strong Long-form	Integrated with WordPress	SEO Features	Free version	Free trial	Money-Back Guarantee
Jetpack AI Assistant	Yes	Yes	Yes	No	No	Yes	Yes
Rytr	Yes	No	No	Yes	Yes	No	No
Jasper	Yes	Yes	No	No	No	Yes	No
Frase	No	No	No	Yes	No	No	No
Sudowrite	Yes	Yes	No	No	No	Yes	No
GrowthBar	Yes	Yes	No	Yes	No	Yes	No
Closerscopy	Yes	Yes	No	No	No	No	Yes
Writesonic	Yes	No	No	Yes	No	Yes	No
Article Forge	No	Yes	Yes	Yes	No	Yes	No
Writer Zen	No	No	No	Yes	No	Yes	No

So, what is the best AI content writing tool?

The answer to that question really depends on your individual business’ priorities and current needs. For example, companies that have an in-house writing or marketing staff may be looking for a tool that can assist their team with only idea generation and research support, but a start-up with a skeleton crew may lean on its AI content writing tool to help build out full website content and create a plethora of marketing materials.

If you’re using WordPress to build or run your website, Jetpack AI Assistant is undeniably the clear choice, as it provides quality content, uses natural language processing, offers different styles and tones, and is completely integrated into the WordPress editor. 

In addition, Jetpack AI Assistant joins a host of other powerful features offered by the plugin, giving you the opportunity to boost your all-around marketing, security, and performance efforts with a single tool. 

Frequently asked questions about AI writing tools

Still have questions? Let’s take a look at some common ones.

What is an AI content writing tool, and how does it work?

AI content writing tools use language rules, machine learning, and artificial intelligence to generate content. By asking a question or typing a prompt, an individual can quickly generate text, tables, or lists on a vast number of subjects.

What makes a good AI content writing tool?

The most important factors in a quality AI content writing tool are the datasets and models it’s trained on. This is the information it uses to generate content, so the broader and more current this information, the better.

How much does a good AI writing tool typically cost? Are there any free options?

Many AI writing tools are available on the market today. Some are available for free, while others range in price depending on features and access. The top tool in our review, Jetpack AI Assistant, is a cost-effective solution, especially for WordPress users, and comes with a free version.

Can I use an AI writing tool directly in my WordPress editor?

Jetpack AI Assistant is the only AI writing tool that can be used directly in the WordPress editor, making it the most efficient option if you regularly create content directly in WordPress.

What are the main benefits of using AI content writing tools?

The main benefits of using AI content writing tools are greater efficiency, broader idea generation, and easier research. Because these tools are automated, they can generate content based on much more information than a human can process in the same amount of time.

Are there any limitations or drawbacks to using AI content writing tools?

Yes, AI content writing tools can only respond to human-created prompts, which may vary in specificity or contextual direction. In addition, outputs are only based on the inputs provided to the tool, which may leave gaps or even generate misinformation in the outputs themselves.

AI tools, because they can spin-up original outputs based on interpretations of the information they’ve digested, can experience hallucinations. This means that they quote factually inaccurate information in a very convincing way. It’s critical that humans fact check any articles created by AI.

Which industries or types of content are best suited for AI-powered writing?

If a great deal has already been written about a particular topic or industry, AI writing tools have more data to access and use to generate content. AI-powered tools would have more difficulty generating content about a brand new development, product, or idea.

Can AI writing tools proofread content?

AI writing tools can use spelling and grammar rules to proofread content. 

Can AI writing tools generate content in multiple languages?

Yes, some AI writing tools can generate content in different languages. It’s important to check and make sure the language you need is supported by the tool you select.

Can AI writing tools translate content from one language to another?

In some cases, AI writing tools can provide translation services. Be sure to explore the features of your chosen tool to see if they provide this capability.

How do AI writing tools handle tone, style, and brand voice?

Since AI tools can imitate existing content, they can “learn” common tones, styles, and voices. For example, if a user prompts an AI writing tool to generate content using a professional tone, it will use typical words, sentence structures, and phrases found in professional content in its output.

Can I use an AI writing tool directly in my WordPress editor?

Yes, Jetpack AI Assistant can be used directly in the WordPress editor, helping to streamline your workflow and improve efficiency.

How fast can I start using an AI writing tool? What does the learning curve look like?

Usually, most AI writing tools are easy to set up and learn to use. The most difficult part is to understand how to create the best prompts to generate the content you desire.

If you’re a WordPress user and interested in setting up Jetpack AI Assistant, it’s easy to do so from your WP Admin page. Simply go to Plugins → Add New and search for Jetpack. The latest version will be in the search results, and you can click Install Now next to the AI Assistant offering.

Life is an assortment of choices, and the same thing goes for the business world. Every day, we’re faced with decisions that shape the trajectory of our businesses. And one of the biggest ones for a company — whether it’s a start-up or a multinational corporation — is the selection of software systems to manage operations.

In the realm of business management software, two terms often float around: CRM (customer relationship management) and ERP (enterprise resource planning). Each of these has a role to play, and they can be as different as apples and oranges. So, let’s delve deep into these systems, understand their unique features and benefits, and most importantly, learn how to choose the right one for your business.

Understanding CRM systems

What is a CRM?

A CRM, or customer relationship management system, is essentially a tool for managing all of your company’s relationships and interactions with customers and prospects. It pumps vital sales information where it needs to go, ensuring that every part of the company is on the same beat.

Common features of CRM systems

CRM systems are robust, with features that are as varied as the businesses they serve. However, most have a number of things in common.

1. Customer data management

CRM systems excel in their ability to manage customer data. They collate every piece of information about a customer, whether it’s their basic contact information, buying preferences, interaction history, or social media activity.

2. Lead and opportunity management

A lead is potential gold waiting to be mined. CRM systems help businesses manage these golden opportunities by tracking, scoring, and nurturing leads.

3. Sales and pipeline tracking

Sales can be seen as a journey. It’s the process of moving a potential customer from interest to purchase. CRM systems help map and monitor this journey, providing real-time visibility of the sales pipeline.

4. Customer service and support

CRM systems enable businesses to provide top-notch customer service. By maintaining a history of customer interactions, these systems allow representatives to personalize their approach and solve issues faster.

5. Marketing automation

Marketing automation streamlines repetitive marketing tasks, which not only frees up your time, but also ensures consistent and timely engagement with your audience.

Key benefits of using CRM systems

CRM systems aren’t just fancy pieces of technology. They bring tangible benefits to the table, including:

1. Enhanced customer engagement and satisfaction

A CRM system allows you to know your customers inside out, which in turn enables you to engage them effectively and boost satisfaction levels.

2. More effective sales and marketing

By providing visibility into sales processes and automating marketing tasks, CRM systems enhance the effectiveness of your sales and marketing teams.

3. More personalized and targeted communication

In today’s business world, personalization isn’t a luxury; it’s a necessity. CRM systems help businesses personalize their communication and target their audience more precisely.

4. Increased customer retention and loyalty

By helping you engage customers in meaningful ways, CRM systems play a pivotal role in increasing customer retention and loyalty.

5. Improved cross-selling and upselling

Since CRM systems provide insights into customer preferences and buying behavior, they enable businesses to cross-sell and upsell effectively.

Key factors to consider when selecting a CRM

Choosing a CRM isn’t a task that should be taken lightly. It’s an investment, both in terms of money and time. Below are some of the factors you should consider before taking the plunge.

1. Sales and marketing features

Since a CRM is instrumental in sales and marketing, you must ensure that the system you choose is equipped with all the necessary features for your business, like lead management, pipeline tracking, and marketing automation.

2. Ease of use and user interface

A tool is only as good as its usability. If your team finds it hard to navigate, your shiny new CRM will just end up gathering digital dust. So, pay attention to the ease of use and the quality of the user interface.

3. Integration with existing tools

Your CRM doesn’t exist in isolation. It needs to play well with other tools you use, whether it’s your email marketing software or customer service tools.

4. Mobile accessibility and compatibility

In the era of remote working, mobile accessibility is a must-have feature. Ensure that the CRM you choose offers mobile compatibility, so your team can access customer data on the go.

Popular examples of CRM systems

The CRM market is crowded, but a few names stand out, such as:

1. Jetpack CRM

For businesses running their websites on WordPress, Jetpack CRM offers a seamless and robust CRM solution. More on this later.

2. Salesforce

Salesforce is a giant in the CRM landscape. It’s well-known for its wide array of features and cloud-based operations.

3. HubSpot CRM

HubSpot CRM is known for its user-friendly interface and integration capabilities. It’s especially popular among small to midsize businesses.

4. Zoho CRM

Zoho CRM is lauded for its affordability and the range of features it offers, making it a common choice for many small businesses.

Understanding ERP systems

What is an ERP?

ERP (enterprise resource planning) is a type of software that integrates all aspects of a business into one comprehensive information system. Think of it as the brain of your business, analyzing data, making plans, and ensuring all parts of the business are working in harmony.

Common features of ERP systems

ERP systems are complex, and their features often span across all business operations. Below are some of the most common features you’ll find in an ERP system:

1. Resource management

ERP systems help businesses manage their resources more effectively. Whether it’s your employees’ time or office supplies, ERPs ensure optimal utilization.

2. Supply chain management

Managing your supply chain can be a tough nut to crack. ERP systems streamline this process by providing real-time visibility into inventory levels, order statuses, and demand forecasts.

3. Inventory management

Inventory management is a balancing act, and ERP systems help maintain this balance by tracking inventory levels and providing alerts when it’s time to restock.

4. Financial management

From maintaining a general ledger to managing payroll and taxes, ERP systems handle all financial aspects of a business.

5. Human resources management

Whether it’s recruiting new employees, managing payroll, or tracking employee performance, ERP systems help businesses manage their human resources.

Key benefits of using ERP systems

Just like a CRM, an ERP system brings a plethora of benefits to a business, including:

1. Streamlined business processes

An ERP system integrates all business operations into one single system, thereby eliminating data silos and streamlining processes.

2. Improved operational efficiency

By automating routine tasks and providing insights into business operations, ERP systems improve operational efficiency.

3. Increased data visibility and accuracy

ERP systems provide real-time visibility into business operations and ensure data accuracy, which is crucial for making informed decisions.

4. Better decision-making capabilities

By providing timely and accurate data, ERP systems enable businesses to make informed decisions.

5. Enhanced scalability and growth

ERP systems are scalable. They can handle increased workload without a significant decline in performance, making them ideal for growing businesses.

Key factors to consider when selecting an ERP

Choosing an ERP system is a monumental decision. Here are the factors you need to consider before making a choice:

1. Functionality and modules

Consider the functionalities and modules offered by the ERP system. Ensure that it meets your business needs. If your business deals with complex supply chain processes, ensure the ERP you choose excels in supply chain management.

2. Scalability and customization options

As your business grows, your needs increase. The ERP system you choose should be able to scale with you and offer customization options to adapt to your changing requirements.

3. Integration capabilities

Just like a CRM, your ERP system should seamlessly integrate with your existing tools and software to create a cohesive digital ecosystem.

4. Vendor reputation and support

Don’t forget to consider the reputation of the ERP vendor. Look at their track record, their customer support capabilities, and the regularity of their software updates.

Popular examples of ERP systems

1. SAP

SAP is a big player in the ERP space, providing robust solutions for large enterprises.

2. Oracle

Oracle ERP is known for its strong financial management capabilities, making it a preferred choice for many businesses.

3. Microsoft Dynamics

Microsoft Dynamics provides comprehensive ERP functionalities and integrates well with other Microsoft products.

4. NetSuite

NetSuite, a cloud-based ERP solution, is popular among small to midsize businesses for its scalability and customization options.

Comparing ERP and CRM systems

What are the key differences between ERP and CRM systems?

While CRM and ERP systems may seem similar on the surface, there are distinct differences.

CRM systems focus on the customer. They are designed to manage customer relationships, boost customer satisfaction, and improve sales and marketing processes.

ERP systems, on the other hand, are designed to manage business operations. They focus on streamlining processes, improving operational efficiency, and enhancing data visibility.

In other words, while CRM systems aim to increase profitability by nurturing customer relationships, ERP systems aim to increase profitability by reducing operational costs and improving efficiency.

Making the right choice: ERP, CRM, or both?

Choosing between a CRM and an ERP system isn’t about picking the better one. It’s about understanding your business needs and choosing the system that best addresses those needs.

If your business has a strong customer focus, a CRM system might be the best choice. If you’re struggling with managing business operations, an ERP system might be more suitable.

However, many businesses can benefit from implementing both systems. CRM and ERP systems complement each other. While a CRM focuses on front-end operations (sales, customer service, marketing), an ERP takes care of back-end operations (inventory, finance, HR). When used together, they can create a powerful synergy that drives business growth.

The role of business size and type in choosing between ERP and CRM

The size and type of your business play a significant role in choosing between an ERP and a CRM system.

Smaller businesses, especially those with a strong customer focus, might find more value in a CRM system. It can help them build strong customer relationships and improve sales and marketing efficiency.

Large businesses that manage complex operations and supply chains might benefit more from an ERP system. It can help them streamline processes and improve operational efficiency.

However, this doesn’t mean that small businesses can’t benefit from an ERP or large businesses from a CRM. It ultimately depends on your specific business needs.

Spotlight: Jetpack CRM for WordPress

An in-depth look at Jetpack CRM

Jetpack CRM is a powerful CRM system specifically designed for WordPress. It offers a plethora of features, from customer data management to sales and pipeline tracking, and marketing automation.

One of the key benefits of Jetpack CRM is its seamless integration with WordPress. It allows you to manage your customer relationships right from your WordPress dashboard.

How Jetpack CRM stands out from other CRM systems

Jetpack CRM stands out from the crowd with its user-friendly interface and robust features. It’s designed with small to midsize businesses in mind, providing all the necessary CRM functionalities without overwhelming you with complex features that you may not need.

Moreover, Jetpack CRM is incredibly affordable, making it an ideal choice for businesses on a tight budget.

Steps to integrate Jetpack CRM into a WordPress site

Integrating Jetpack CRM with your WordPress site is a piece of cake.

1. Log into your WordPress dashboard and go to Plugins → Add New. Search for “Jetpack CRM” and click Install now → Activate.

2. This will open a setup wizard that will help you get started. You’ll first answer a few questions about your site and business, such as your company name and industry. Answer these and click Next.

3. Now, you can import contacts from other tools, if appropriate. These include Stripe and WooCommerce. If you’d like to do so, toggle the ones you want to use, then click Connect your CRM to other services.

4. You’ll now see a screen for turning on additional features and enabling extensions. This includes functionality like WooSync. Enable these as needed.

5. Lastly, you’ll be able to subscribe to the Jetpack CRM newsletter if you’d like. Click Finish and go to your CRM.

With the initial setup complete, you can get to know your dashboard and configure your settings. For more information and detailed walkthroughs, check out the Jetpack CRM documentation.

How a CRM can work with an ERP system

While a CRM system like Jetpack CRM excels in managing customer relationships, an ERP system shines in managing business operations. They complement each other and can be used together to drive business growth.

For instance, data from certain CRMs can be fed into the right ERP systems to provide insights into customer behavior, which can help in demand forecasting and inventory management. Conversely, data from the ERP system can inform your customer service reps about product availability or delivery statuses.

Frequently asked questions about ERPs and CRMs

What is the main difference between an ERP and CRM?

At the most fundamental level, the difference between ERP (enterprise resource planning) and CRM (customer relationship management) systems lie in their primary focus. ERP systems are designed to optimize and streamline internal business processes across an organization, providing a holistic view of operations from finance to human resources to supply chain management. They’re the engines that keep the business running smoothly, efficiently, and profitably.

On the other hand, CRM systems put customers at the center. They help businesses understand and manage their relationships with customers, both potential and existing. CRM systems consolidate customer data, track interactions, and foster sales and marketing efforts, contributing to enhanced customer satisfaction and loyalty, and thus driving business growth.

Can an organization benefit from implementing both ERP and CRM systems?

Absolutely. While ERP and CRM systems have different focuses, together they provide a comprehensive solution for managing both internal processes and external relationships. 

For instance, the sales department can use a CRM to track a potential deal, while the production department can use the ERP system to ensure that there’s sufficient inventory to fulfill the order. 

So, both systems work in harmony, enabling different departments to work together seamlessly. Therefore, organizations can definitely reap substantial benefits by implementing both systems, given they have the resources and needs for both.

How do ERP and CRM systems integrate with each other?

The integration of ERP and CRM systems depends on the specific solutions in use. Most modern systems are designed to facilitate such integration, either natively, through third-party interfaces, or with custom-developed solutions.

With integration, data can flow freely between the two systems, eliminating data silos and reducing the need for manual data entry. For example, customer orders captured in the CRM system can be automatically sent to the ERP system for fulfillment.

Can ERP systems handle customer-related data and activities?

ERP systems do have the capacity to handle some customer-related data and activities, but it’s not their primary function. Their key focus lies in the integration of all internal business operations. 

While they can include a customer module that stores basic customer details and tracks sales orders, they lack the specialized features of a CRM system. Those features include the ability to manage customer relationships, like tracking interactions, managing leads and opportunities, and supporting targeted marketing campaigns. Therefore, for in-depth and comprehensive handling of customer data and customer-facing activities, a dedicated CRM system would be a better choice.

Can CRM systems handle financial management and resource planning?

While CRM systems excel at managing customer relationships, they aren’t typically designed for comprehensive financial management or resource planning. Some CRM systems might offer rudimentary features, like tracking sales revenue or basic project management, but for extensive capabilities like managing financial accounts, cash flow, supply chain, and human resources, ERP systems are the go-to choice.

Are there industries or business sizes where one system is more suitable than the other?

The choice of system depends more on the nature of operations rather than the size or industry of the business. A business with complex operational processes like manufacturing or distribution would likely benefit more from an ERP system.

In contrast, a business where customer interactions are central, such as in the retail or service industry, might find a CRM system more valuable. That said, both ERP and CRM systems can be beneficial to businesses of all sizes.

How long does it typically take to implement an ERP system? What about a CRM system?

The implementation timeframe for both ERP and CRM systems can vary widely based on the specific system, the size and complexity of the business, and the level of customization required.

Typically, ERP implementations are more time-intensive, often taking several months to over a year, given their extensive scope and the necessity for precise data migration. CRM implementations, being more focused, can often be completed in a few weeks to a few months. However, these timelines are general estimates and can differ from case to case.

What are some common challenges faced during ERP or CRM system implementations?

Implementing either of these systems can be a complex task. Common challenges include:

• Resistance to change. Employees might resist the new system, making it crucial to manage change effectively and maintain clear, open communication about the benefits of the new system.
• Inadequate training. Without proper training, users may not fully understand or utilize the system’s capabilities, diminishing its value.
• Data migration issues. Moving data from old systems to the new one can be a complex and error-prone process, needing careful planning and execution.
• Inaccurate resource allocation. Companies often underestimate the time, money, and personnel needed to implement the system, leading to overruns and frustration.

Can ERP and CRM systems be customized to meet specific business needs?

Yes, most modern ERP and CRM systems offer considerable flexibility and can be customized to align with the specific processes and needs of a business. However, customization should be approached judiciously. Over-customization can lead to increased complexity, longer implementation times, higher costs, and potential issues with system upgrades.

Are there any notable differences in pricing structures between ERP and CRM systems?

Pricing structures for both ERP and CRM systems can vary significantly based on factors such as the number of users, degree of customization, deployment model (on-premise vs. cloud), and vendor’s pricing model. However, given the more extensive scope of ERP systems, they often tend to be more costly than CRM systems.

How do ERP and CRM systems contribute to business intelligence and analytics?

Both ERP and CRM systems are rich sources of data that feed into business intelligence and analytics. ERP systems offer in-depth insights into operational efficiency, cost management, and resource utilization, while CRM systems reveal patterns in customer behavior, sales trends, and marketing campaign effectiveness. By analyzing this data, businesses can make informed strategic decisions to drive growth and profitability.

Are there any best practices for successfully using ERP and CRM systems together?

There are several best practices that can help businesses reap maximum benefits from their ERP and CRM systems:

• Integration. Ensure that your ERP and CRM systems can communicate effectively with each other, allowing for a free flow of data and eliminating information silos.
• Training. Invest in comprehensive user training to ensure your team can effectively utilize the systems.
• Clean data practices. Maintain high data quality in both systems to ensure reliable insights and smooth operation.
• Regular updates. Keep your systems up to date to benefit from the latest features and security enhancements.

By following these best practices, businesses can ensure that their ERP and CRM systems provide the greatest possible value.

Jetpack CRM: The #1 CRM for businesses using WordPress

Jetpack CRM is a robust CRM system designed with WordPress users in mind. It provides all the necessary CRM functionalities right from the WordPress dashboard, allowing you to manage your customer relationships without leaving your website.

Jetpack CRM offers powerful features such as customer data management, lead and opportunity management, sales and pipeline tracking, and marketing automation. Moreover, it’s incredibly user-friendly and affordable, making it an ideal choice for small to midsize businesses.

With Jetpack CRM, you can enhance your customer engagement and satisfaction, improve your sales and marketing effectiveness, and increase your customer retention and loyalty. All of this, while also benefiting from the powerful capabilities of WordPress.

In conclusion, the choice between an ERP and a CRM system depends on your specific business needs. Both systems offer valuable benefits and can drive your business growth when used properly. And if you’re a WordPress user looking for a CRM solution, look no further than Jetpack CRM.

Learn more about Jetpack CRM and get started today: https://jetpackcrm.com/

CAPTCHAs, those annoying little tests that ask you to prove you’re not a robot, have become a ubiquitous part of the internet landscape. After all, no website owner wants to have to wade through hundreds of spam comments or try to spot genuine form submissions among a sea of spam, so they turn to a CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) to try and stop the robots.

But is asking your visitors to prove they’re not a robot really the best way to prevent spam on your WordPress website? Read on to find all you need about adding CAPTCHAs to your WordPress site and discover a better way to protect your site from spam. 

What to know before using CAPTCHA

While CAPTCHAs can help protect your site from spam comments and form submissions, they do come with many downsides which are impossible to ignore, including:

1. CAPTCHAs lead to form abandonment

Researchers from Stanford University found that CAPTCHAs can actually drive users away from your site. They found that, rather than trying to solve the challenge, 29% of users choose to leave a page when confronted with a CAPTCHA. Such a significant drop-off in user engagement could have serious implications for many WordPress websites, particularly if yours relies upon user engagement, for example, in your comment section.

2. CAPTCHAs lower your conversion rate and cost you revenue 

If your site relies on visitors converting in any way — for example, by signing up for a newsletter, registering for an account, or making a purchase — it’s also important to know that CAPTCHAs negatively impact your conversion rate. 

Research has found that sites using CAPTCHAs experience an average of a 3.2% reduction in their conversion rates compared to those that do not, which could significantly impact the revenue you generate from your site.

3. CAPTCHAs aren’t very accessible 

CAPTCHAs can also have a significant impact on the accessibility of your site. Individuals with vision or hearing impairments often find CAPTCHAs nearly impossible to navigate, and they present a substantial barrier for visitors who use assistive technology to navigate your site. For example, visitors using screen readers are often presented with an audio CAPTCHA, which researchers have found are only solved on the first attempt half the time. 

Google’s reCAPTCHA is the most commonly-used CAPTCHA solution, but even Google acknowledges that CAPTCHAs can lead to poor user experiences, increase friction, and impact conversion rates. Bots can also circumvent CAPTCHAs, including Google’s reCAPTCHA v3, meaning they may not be able to completely protect your WordPress website against spam. 

Is there a better alternative to CAPTCHA? 

With all the downsides of using CAPTCHAs, you may be left wondering what you can do to protect your site from spam without impacting your user experience, conversions, and revenue. 

The great news is that frictionless spam protection is available through Akismet, which guards over 100 million websites and is used by many large brands such as Microsoft and ConvertKit.

Meet Akismet: the non-intrusive WordPress spam blocker

Akismet is a non-intrusive, intelligent spam blocker that integrates seamlessly with WordPress. Unlike CAPTCHAs, Akismet works silently in the background, allowing you to offer world-class spam protection without adding friction to your visitor experience.  

Akismet is called a ‘non-intrusive’ spam blocker as it protects your website from spam without requiring any sort of manual user input. Instead, it leverages one of the world’s largest anti-spam databases to protect your site. The service is trusted by over 100 million sites, and has blocked more than a staggering 500 billion pieces of spam to date.

Boasting an impressive 99.9% accuracy rate, Akismet is the most accurate anti-spam solution available. The service uses state-of-the-art machine learning and artificial intelligence technology to analyze all user-submitted text in real-time to see if it’s spam. 

For example, Akismet will check if comments match known spam, have been submitted from known malicious IP addresses, or if they follow common spam patterns, like containing links to unrelated third-party sites.

Akismet is easy to use and provides a simple dashboard that allows you to monitor what the tool is blocking as spam and what it’s allowing through. You can then intervene if any submission or comment is incorrectly classified as spam, and Akismet will learn from your feedback, further improving its accuracy.

Most importantly, your visitors never see a CAPTCHA when you’re using Akismet. Your site remains protected and the user experience uncluttered.

Automattic, the team behind WordPress.com and WooCommerce, is also behind Akismet, meaning it integrates seamlessly into your WordPress site. In addition to protecting your WordPress comment section from spam, Akismet offers seamless integrations with popular tools like Jetpack Comments, as well as many form builders, including Contact Form 7, Gravity Forms, and Formidable Forms. 

So, wherever your WordPress website captures user-submitted text, there’s a high chance that Akismet will be able to protect it.

Akismet offers an affordable spam protection solution for websites of all sizes through Jetpack for just $4.95 a month for the first year. You can also get Akismet Anti-spam as part of both the Jetpack Security or Complete plans, which offer additional Jetpack features, including backups and malware protection.

Still want to use a CAPTCHA? Here are the best plugins for WordPress

Whatever the reason, some sites still choose to use CAPTCHA and reCAPTCHA for spam protection. If that’s what you prefer, check out the top solutions for adding them to your site below.

1. Advanced Google reCAPTCHA 

Advanced Google reCAPTCHA is a WordPress plugin that enables you to integrate Google reCAPTCHA into your WordPress site. This free plugin was created by WPConcern, a team that produces a number of WordPress and WooCommerce plugins. You can use it to easily add reCAPTCHA v2 or v3 to WordPress comment forms, login, and registration forms. The plugin is compatible with various additional tools, including WooCommerce, Easy Digital Downloads, and BuddyPress.

Key features of Advanced Google reCAPTCHA:

• Support for Google reCAPTCHA v2 or v3
• The ability to add CAPTCHAs to WordPress login, registration, and comment forms.
• Integrations with a limited number of additional plugins, including WooCommerce, BuddyPress, and Easy Digital Downloads. 

Pros of Advanced Google reCAPTCHA:

• The plugin offers a simple way to add Google reCAPTCHA V2 or V3 to your WordPress comment, login, and registration forms. 

Cons of Advanced Google reCAPTCHA:

• The plugin relies on Google reCAPTCHA to protect your site from spam. As we’ve discussed above, this can add additional friction to your user journey.
• A Google reCAPTCHA API key is required. 
• The plugin only supports a small number of additional tools, meaning it may not be able to protect all of your site from spam.

Ease of use:

The plugin is easy to install and has a simple interface. Some users may find registering for their site for a Google reCAPTCHA API key confusing, and only limited guidance is provided by the plugin authors for how to do this.

Pricing:

Advanced Google reCAPTCHA is available free of charge from the WordPress plugin directory. 

2. ReCaptcha Integration for WordPress

ReCaptcha Integration for WordPress allows you to protect your comment, log in, and registration forms from spam and bots using Google reCAPTCHA. The plugin is free to use and was created by weDevs, a company that also produces a number of WordPress plugins.

Key features of ReCaptcha Integration for WordPress:

• The ability to secure your WordPress signup, registration, and comment forms with reCAPTCHA
• Support for reCAPTCHA V2 and V3
• Support for third-party plugins, including bbPress, Contact Form 7, and Ninja Forms
• Limited WooCommerce support

Pros of ReCaptcha Integration for WordPress:

• The plugin supports WordPress multisite, which allows you to activate the plugin on all sites in your network with just one Google reCAPTCHA API key.
• The plugin provides guidance for developers to integrate the tool into custom forms or third-party plugins. 

Cons of ReCaptcha Integration for WordPress:

• The plugin relies on Google reCAPTCHA to protect your site from spam, which can negatively impact your visitor experience. 
• There is only limited support for WooCommerce, as the plugin is not able to protect your password reset form.

Ease of use:

The plugin is simple to install and has a single settings page where you can control which elements of your site are protected by reCAPTCHA and add your Google reCAPTCHA API keys. Support is offered via the plugin’s support forum.

Pricing:

ReCaptcha Integration for WordPress is available for free from the WordPress plugin directory. 

3. reCaptcha by BestWebSoft

reCaptcha by BestWebSoft is a WordPress CAPTCHA plugin that can help protect your WordPress site from spam. The plugin offers support for all current versions of Google reCAPTCHA. It was created by BestWebSoft, a company that also produces several popular WordPress plugins that integrate natively with this tool.  

Key features of reCaptcha by BestWebSoft:

• The ability to add Google reCAPTCHA V2 and V3 to your WordPress comment forms, as well as login, registration, and password reset forms
• Support for invisible reCAPTCHA
• Integration with a number of other BestWebSoft plugins
• Has light and dark reCAPTCHA themes
• Includes RTL language support
• Integration with a wide range of plugins, including WooCommerce and popular contact form plugins (pro version only)
• WordPress multisite support (pro version only)

Pros of reCaptcha by BestWebSoft:

• The plugin is easy to use and set up, and can protect the standard WordPress comment form with little additional configuration. 
• It allows you to choose between dark and light reCAPTCHA themes.

Cons of reCaptcha by BestWebSoft:

• The plugin uses Google reCAPTCHA, which, as we have discussed in the ‘What to know before using CAPTCHA’ section, can add friction to your visitor experience.
• Integrations with a range of popular plugins, including WooCommerce, are only available with the pro plan. 

Ease of use:

Once you have a Google reCAPTCHA API key, reCaptcha by BestWebSoft is simple to set up. The plugin will automatically validate your API key to help prevent any issues. Detailed documentation is available, along with email support for pro users.

Pricing

There’s a limited free version available in the WordPress plugin directory. The Pro version costs $24 a year per domain and offers additional features, including support for a wide range of third-party plugins.

4. ReCaptcha v2 for Contact Form 7

ReCaptcha v2 for Contact Form 7 is a WordPress CAPTCHA plugin that’s specifically designed to protect your Contact Form 7 forms from spam submissions using Google reCAPTCHA. 

Key features of ReCaptcha v2 for Contact Form 7:

• Adds support for Google reCAPTCHA v2 to Contact Form 7

Pros of ReCaptcha v2 for Contact Form 7:

• The plugin is a simple way to add reCAPTCHA v2 support if you use this specific type of contact form.

Cons of ReCaptcha v2 for Contact Form 7:

• The plugin only supports Contact Form 7 and will not protect the rest of your WordPress website from spam. 
• The plugin relies on reCAPTCHA v2, which means your visitors will see a ‘I’m not a robot’ checkbox on all of your forms. This can negatively impact completion rates. 

Ease of use:

The plugin has a simple settings screen and is easy to integrate into your Contact Form 7 forms using the [reCAPTCHA] tag.

Pricing

The plugin is available for free from the WordPress plugin directory.

5. Login No Captcha reCAPTCHA

Login No Captcha reCAPTCHA is a simple WordPress CAPTCHA plugin that adds the feature to your login, registration, and password reset forms.

Key features of Login No Captcha reCAPTCHA:

• Support for adding Google reCAPTCHA v2 to your WordPress login, registration, and “forgot password” forms
• WooCommerce support

Pros of Login No Captcha reCAPTCHA:

• The plugin is a simple way to help protect your sites from bots and brute force login attempts by adding CAPTCHA to your login, registration, and password reset forms. 

Cons of Login No Captcha reCAPTCHA:

• The plugin only uses reCAPTCHA to protect your login and registration forms from brute force attacks. It doesn’t offer protection for WordPress comment or other forms on your site.
• It only supports Google reCAPTCHA ‘No Captcha’ (v2), which still adds friction to your visitor experience by presenting them with a ‘I’m not a robot’ checkbox.

Ease of use:

No user documentation is provided. However, once you have a Google reCAPTCHA v2 API key, the plugin is simple to set up and will automatically add CAPTCHA forms to your login, registration, and password reset forms.  

Pricing

The plugin is available free of charge from the WordPress plugin directory. 

 

6. Really Simple Captcha

Really Simple Captcha is a WordPress CAPTCHA plugin that allows you to add simple text-based CAPTCHAs to forms, including those created using Contact Form 7. Unlike the other plugins in this list, which rely on a third-party provider such as Google reCAPTCHA, Really Simple Captcha generates its own CAPTCHAs for your visitors to solve.

Key features of Really Simple Captcha:

• Adds simple text-based CAPTCHA to Contact Form 7 forms
• Classes and hooks that enable developers to add CAPTCHAs to custom forms and third-party plugins

Pros of Really Simple Captcha:

• The plugin provides a simple way to add basic CAPTCHAs to Contact Form 7 forms.

Cons of Really Simple Captcha:

• The plugin offers a simple text-based CAPTCHA, which does not offer the same level of protection as more advanced CAPTCHAs or Akismet. 
• Text-based CAPTCHAs, such as those used by this plugin, can significantly impact conversion and form completion rates.
• The plugin only has support for Contact Form 7. Adding CAPTCHA protection to other forms requires custom development. 

Ease of use:

It’s simple to add to Contact Form 7 forms, but the coding required to add support for other forms means using this plugin for anything other than Contact Form 7 is more challenging.

Pricing:

The plugin is available for free from the WordPress plugin directory.

7. hCaptcha for WordPress

hCaptcha for WordPress is a CAPTCHA plugin that helps protect your site against spam. The plugin integrates the hCaptcha service into your WordPress site, which is an alternative service to Google reCAPTCHA. It protects many different elements of your site, including your comment and login forms, as well as forms generated by other third-party plugins. 

Key features of hCaptcha for WordPress:

• Integrated CAPTCHA for your WordPress site
• Support for a large number of third-party plugins, including WooCommerce
• The ability to add CAPTCHAs via shortcode

Pros of hCaptcha for WordPress:

• It helps to protect both your comment forms from spam and your login forms from automated bots.
• It supports many popular plugins, including WooCommerce, BuddyPress, and popular form plugins. 

Cons of hCaptcha for WordPress:

• Passive CAPTCHAs are only available with hCaptcha paid plans, meaning that the free hCaptcha service will present a challenge on every form submission, which can negatively impact your site’s usability and visitor experience. 

Ease of use:

Once an account has been created with hCaptcha, the plugin is easy to use and integrates automatically into your comment and login forms. 

Pricing

The plugin is free to download from the WordPress plugin directory. An account is required to use the plugin. Free accounts have limited features and don’t support passive CAPTCHAS. Pro accounts start at $99 per month.

Comparison of the top anti-spam plugins

	Akismet	Advanced Google reCAPTCHA	ReCaptcha Integration for WordPress	reCaptcha by BestWebSoft	ReCaptcha v2 for Contact Form 7	Login No Captcha reCAPTCHA	Really Simple Captcha	hCaptcha for WordPress
Non-intrusive	Yes	No	No	No	No	No	No	No
99.9% spam detection accuracy?	Yes	No	No	No	No	No	No	No
Has the potential to negatively impact your visitors’  experience	No	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Protects your WordPress comment form from Spam	Yes	Yes	Yes	Yes	No	No	No	Yes
Works with a wide range of form plugins	Yes	Limited	Limited	Pro only	No	No	No	Yes
Cost	$4.99 per month	Free	Free	Limited free version. Pro version is $24 a year.	Free	Free	Free	Basic plan is free. “Passive” CAPTCHA available in the Pro plan, which starts at $99 / month.

Factors to consider when choosing an anti-spam plugin

What types of forms does it work on?

It’s important to make sure the WordPress anti-spam plugin you choose can protect all the forms on your site. Some plugins offer support for only a single type of form — for example, contact forms created using a specific plugin.

Other plugins, such as Akismet, offer support for a wide range of forms, including your WordPress comment forms, contact forms created with many popular form plugins, and WooCommerce checkout. Akismet also works perfectly alongside Jetpack’s free brute force attack protection to help protect your login and registration forms from automated bots.

What type of CAPTCHA does it use? 

There is a range of different CAPTCHA types, including basic text CAPTCHAs. Most WordPress CAPTCHA plugins offer a way for you to integrate Google reCAPTCHA into your WordPress website. Depending on the version of reCAPTCHA you use, this can mean that your visitors are presented with ‘I’m not a robot’ boxes to tick or may even be completely blocked from your site.

Other WordPress anti-spam plugins protect your site without using CAPTCHAs. For example, Akismet blocks an impressive 99.9% of spam and works behind the scenes of your site, so it’ll never get in the way of your visitor’s experience.

Price

It’s also important to consider the price of your WordPress anti-spam solution and balance this with the features offered. Some anti-spam plugins are free but require a third-party API key, for example, from Google reCAPTCHA. Akismet offers industry-leading spam protection without adding any friction to your visitors’ experience and is available through paid Jetpack plans or from a dedicated plan. 

Accessibility 

Traditional text-based CAPTCHAs can impact the accessibility of your site and make it impossible for users who rely on screen readers. While Google reCAPTCHA works with screen readers, it can require users to complete an audio challenge which research has found has a first-time success rate of just 50%. As Akismet will never present a CAPTCHA to your visitors, it offers a completely accessible way to protect your site from spam.

Ease of use/setup

As well as making sure your anti-spam solution doesn’t impact your visitor’s experience, it’s also important to make sure it is simple to set up and use for your site administrators. For example, Akismet can be set up in just a few clicks and automatically protects many of your site’s forms from spam. In addition, your site administrators can monitor its performance through a handy dashboard, and you can easily provide feedback to the plugin if it has incorrectly identified any entry as spam.

What’s the best plugin for blocking spam on WordPress?

Akismet is undeniably the best solution for protecting your WordPress site from spam. It uses advanced algorithms and AI technology to protect your site from spam with an unbeatable 99.9% accuracy rate. 

Akismet protects your site from spam without ever impacting your visitor’s experience or presenting them with annoying CAPTCHAs to solve. Akismet is made by Automattic, the team behind WordPress.com and WooCommerce, so it integrates seamlessly into your WordPress site with minimal setup. Akismet is also supported by many popular form plugins, so you can protect your entire site, including contact forms, from spam submissions. 

Frequently asked questions about WordPress CAPTCHA plugins

Can CAPTCHA affect user experience and conversion rates?

Yes, CAPTCHAs can have a significant impact on your website’s visitor experience and conversion rates. Most types of CAPTCHAs introduce an additional step in a user’s journey on a website, which adds friction to your visitor experience and can lead to frustration or confusion. 

They can also have a disproportionate impact on the experience of visitors who use assistive technology, as some CAPTCHA types are not solvable by screen readers. Others force visitors who use a screen reader to solve a tricky audio CAPTCHA.

Stanford University found that 29% of users choose to leave a page when confronted with a CAPTCHA rather than solve the challenge, meaning they could have a major impact on how many visitors interact with your site. 

Research has also shown that sites using CAPTCHA experience an average of a 3.2% reduction in their conversion rates. This shows that CAPTCHAs could reduce the revenue you’re able to earn from your site.

Akismet vs CAPTCHA: which should I install?

If you want to protect your WordPress site with cutting-edge spam protection that offers an astonishing 99.9% accuracy without impacting your visitor experience, then Akismet is the clear choice. Akismet is completely invisible to your website visitors and offers a simple way to protect your WordPress or WooCommerce website from spam.

Is Akismet a reliable alternative to CAPTCHA?

Yes, Akismet is a reliable alternative to CAPTCHA that will never get in the way of your visitors’ experience or impact your conversion rate. Akismet has caught an impressive 500 billion pieces of spam and integrates seamlessly into your WordPress site.

Over 100 million websites around the world use Akismet’s 99.9% detection rate to protect their site from spam. So if you want to guard your site while keeping visitors happy, add Akismet’s state-of-the-art spam protection to your site today.