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Tag: brevo

  • How to Send SMS Messages to Your WordPress Users

    Recently, one of our readers asked if it was possible to send SMS messages to their subscribers along with email newsletters.

    The answer is yes. You can easily send text messages to your website users by using one of the many SMS plugins and services for WordPress.

    In this article, we will show you how to send SMS messages to your WordPress users.

    How to Send SMS Messages to Your WordPress Users

    Why Send SMS Messages to Your Users?

    Sending SMS messages can be highly effective in bringing back customers to your WordPress website. For the best results, you can combine SMS messages with other marketing tools like an email newsletter, push notifications, and search traffic.

    Text messages have a fantastic open rate. Some studies suggest that SMS open rates are as high as 98%.

    Compare that with a typical open rate of just 20% for emails, and you can see why SMS messages are becoming a preferred marketing medium.

    People also check text messages much more quickly than they check emails. It takes an average of 90 seconds for someone to respond to a text and 90 minutes to respond to an email.

    Of course, you don’t want to overdo it. Even when they have opted in, most users won’t want daily texts from you. Even weekly might be too much.

    Important: Make sure that you obey the law. Different countries have different legal requirements for text messages, particularly marketing messages.

    You might also want to use SMS messages to send receipts or order updates from your WooCommerce store. We will cover how to do that later in this tutorial.

    For the sake of this tutorial, we will be using the Brevo platform. However, you can also use other email marketing solutions like Omnisend, HubSpot, and more.

    With that being said, let’s take a look at how to send SMS messages using Brevo.

    Sending SMS Marketing Messages Using Brevo

    Brevo (formerly Sendinblue) is an email marketing service that also allows you to send SMS messages to your subscribers.

    To get started, you will need to set up an account with Brevo if you haven’t already got one. On the Brevo website, just click the ‘Sign Up Free’ button to start creating your account.

    Brevo Home Page

    You can get started creating an account by typing in your email address and password. After that, you will need to click the ‘Create an account’ button.

    Alternatively, you can use the buttons to sign up using your Google or Apple credentials.

    Creating a Brevo Account

    This will bring you to a screen where you can complete your user profile. Simply fill in the form and then click the ‘Next’ button. There will be several pages to fill in.

    During this process, an activation code will be sent to your phone in an SMS message to confirm the number is actually yours.

    Completing Your Brevo User Profile

    After that, you will be able to choose one of Brevo’s plans, including a free plan. The different plans include sending emails, starting at 300 emails per day. However, you will need to purchase credits to send SMS messages.

    Once you have finished the account setup process, you will see your Brevo dashboard.

    Brevo Campaigns Dashboard

    Before you can start sending messages, you will need to contact the support team. Go to the Brevo contact page and write a message that includes:

    • A request to activate your account
    • Your WordPress website’s URL
    • A note that you will be sending marketing messages

    Once your account has been approved, you will get an email from Brevo. Note that this can take up to 24 hours.

    Buying SMS Credits for Your Brevo Account

    While you are waiting for your account to be approved, you can continue setting up your Brevo account. The first thing you need to do is activate the SMS app in Brevo.

    From the Campaigns dashboard, click the ‘Create a campaign’ button.

    The Brevo Campaigns Dashboard

    You will see the different types of campaigns you can create. Notice that email campaigns are active while the other types of campaigns are not.

    You just need to click ‘Activate’ next to SMS.

    Click the Activate Button Next to SMS Campaigns

    After a few seconds, you will see a message that the app was enabled successfully, and there will be a tick mark next to ‘SMS’.

    You can now close the popup by clicking the ‘X’ icon at the top right.

    SMS Campaigns Activated

    Now that the SMS app is active, you can purchase some SMS credits.

    To do that, you need to click ‘Usage and plan’ at the top of the page. This will show you how many emails and SMS credits you have to use in your campaigns.

    Click 'Usage and plan'

    Your current SMS balance is 0, so you will need to click the ‘Get more credits’ link.

    Brevo defaults to selling you 100 messages at a time. If you like, you can purchase more credits by typing a larger number under ‘Number of messages’.

    Add message credits in Brevo

    Note: It costs 1 credit to send a text message in the US, but you will need to pay more than 1 credit per message in other countries.

    Once you have selected the number of credits, go ahead and complete your purchase.

    Pay for your SMS credits

    Once you have bought your credits, you may need to wait up to 48 hours for them to appear in your account. You might also get an email from Brevo asking you for more details about what type of SMS marketing you plan to do.

    This is to help you stay in compliance with SMS laws.

    You will need to reply to them with answers to their questions before your credits can be added to your account.

    Creating Your SMS Marketing List

    In order to send out SMS messages, you will need to import your contact list.

    You can get started by clicking the ‘Contacts’ tab on the left. Or if you are still looking at the Campaigns Dashboard, then you can click the ‘>’ arrow next to ‘Total contacts’.

    Go to the Contacts Page in Brevo

    This will display a list of all your contacts. Right now, you will be the only contact on the list.

    Now you can click the ‘Import contacts’ button at the top of the page.

    Click the Import Contacts Button

    This will take you to the ‘Import options’ page. You will be given two options for importing your contacts.

    You can either upload a .csv file from your computer or you can copy and paste contacts line by line. Whichever option you choose, Brevo will offer examples to help you.

    Brevo Import Options

    Important: Your users need to have opted in for SMS marketing messages. You can collect website visitors’ phone numbers and consent using a WordPress form plugin like WPForms or a marketing popup plugin like OptinMonster.

    Sending Your First SMS Campaign

    Once your credits show up, you can start sending messages.

    It’s a good idea to send a test message first so that you know that everything is working correctly. The phone number you use for the test message needs to belong to a contact in your list.

    You can use the number you added when you first signed up. Or, if you want to use a different phone number for your test, then you will need to add a test contact in Brevo.

    Simply go to the Contacts section in your dashboard and click the ‘Create a contact’ button.

    Creating a Contact in Brevo

    A panel will pop up on the right of the screen where you can create a contact.

    You need to fill in your details, including your mobile phone number.

    Enter Your Own Contact Details in Brevo

    After that, you need to add your test contact to a list.

    You can use an existing list or add a new one.

    Add the Contact to a List

    Once you have done that, you need to click the ‘Create’ button at the bottom of the page. You should see a message telling you that the subscriber has been successfully added.

    Now you can try sending a test SMS.

    First, go to the Campaigns » SMS tab in your Brevo dashboard. Next, click either the ‘Create an SMS campaign’ or ‘Create my first SMS campaign’ button.

    Create your first SMS campaign

    You can enter whatever you want for your Campaign Name. This isn’t seen by the recipients but should make sense to you when you look at your campaigns in the future.

    You should also enter an SMS Sender. This will display for users in certain countries.

    Entering a name and a sender for your SMS campaign

    If you will be sending SMS messages to customers in the United States, then you must enable the ‘Manage compliance for the United States’ toggle.

    This is important because it will help you follow United States laws for text messages.

    Compliance With United States Regulations

    This will give you two more options to fill in: an organization prefix so that your customers will recognize who the message is from, and unsubscribe instructions.

    If customers in the United States or Canada will be receiving this SMS message, then you will also need to click the ‘this form’ link in the orange box to register for a toll-free number and comply with regulations.

    Next, enter your SMS message. Beneath the message box, you can see how many characters you have used and how many SMS messages will be sent.

    Entering the text for your SMS message

    If you use more than 160 characters, then the message will be counted as 2 SMS messages.

    At the bottom of the screen, click the ‘Send a test’ button when you are ready.

    Send a test SMS message

    This will pop up the ‘Send a test’ box.

    There is just one field where you should enter your mobile number, which you included when you added yourself as a contact earlier. After that, you need to click the paper airplane button to send the SMS.

    Enter a Phone Number for the Test SMS

    You should see a message telling you that your test message has been sent successfully.

    Now, check your phone to see if the text has come through. Here’s ours:

    Sample Test SMS

    If your text hasn’t arrived, wait a minute or two, and it should appear. If not, double-check that you are using the right mobile number.

    Once you know that everything’s working, you can continue setting up your campaign. Click the ‘X’ button to close the ‘Send a test’ window, and then click the ‘Next Step’ button in the top right corner of the screen.

    Moving to the next step of the SMS campaign

    Now, you will need to choose the contact list you want the message to go to. If you like, you can select multiple lists.

    Just check all the lists you want to use, then click the ‘Next Step’ button.

    Choosing the contact list for your SMS campaign

    Your SMS campaign is now ready to send.

    You can review the details and change them if you want to, using the ‘Return to this step’ links. Once you are happy, simply click ‘Schedule’ in the top right.

    Reviewing your SMS campaign before sending

    You can either schedule your campaign so that your texts are sent out at a specific time, or you can send the messages immediately.

    Just make sure you avoid sending the campaign early in the morning or late at night. Be mindful of time zones, too. Not everyone will remember to turn on Do Not Disturb mode overnight.

    Reviewing your SMS campaign before sending

    Sending SMS Messages to Your WooCommerce Customers

    What if you want to send your customers notifications about their orders?

    If you have decided to start an online store, then you might want to send text updates as well as emails to your customers.

    Sending WooCommerce SMS Notifications Using YITH WooCommerce SMS Notifications

    The easiest way to do this is with a plugin like YITH WooCommerce SMS Notifications. This plugin lets you use an SMS gateway, such as Twilio, to send SMS messages to your customers. They receive these texts when their order status changes, such as when it’s dispatched.

    You can set up YITH WooCommerce SMS Notifications so that it’s enabled for all customers, or you can let customers opt-in at the checkout.

    Also, you can use it to get your own SMS notifications about new orders. This makes it easy to stay on top of things if you are away from your computer.

    Yith SMS Notifications Plugin

    Sending WooCommerce SMS Notifications Using FunnelKit Automations

    If you are looking for an alternative, then you can use FunnelKit Automations to send SMS messages to your WooCommerce customers.

    FunnelKit Automations is one of the best marketing automation tools for WooCommerce sites. It allows you to easily set up automated SMS and email campaigns right from your WordPress dashboard.

    It comes with pre-built automations for new customers, first orders, post-purchase sequences, shipment tracking notifications, abandoned cart reminders, anniversary coupons, and more. Or, you can create your own workflows using the visual automation builder.

    Sending WooCommerce SMS Notifications Using Uncanny Automator

    A third option is to use Uncanny Automator to send SMS messages to your WooCommerce customers, and we have written a step-by-step tutorial to show you how. You can learn more in our guide on how to send Twilio SMS notifications from WooCommerce.

    We hope this tutorial helped you learn how to send SMS messages to your WordPress users. You may also want to see our guide on how to choose the best business VoIP provider and our expert picks for the best live chat software to grow your sales.

    If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

    The post How to Send SMS Messages to Your WordPress Users first appeared on WPBeginner.

  • What Is an Email Blast? How to Do an Email Blast “the RIGHT Way”

    Do you want to know what is an email blast and how to do it “the right way”?

    An email blast or broadcast sends a single email message to many subscribers in your mailing list. This can be highly effective strategy to get more sales, and bloggers use these blasts to get more website traffic.

    In this article, we will explain how to do an email blast the proper way and share some examples.

    Properly sending an email blast

    What Is an Email Blast?

    An email blast is a single email message that is sent to an entire email list, a large segment of that list, or many email lists at the same time.

    These emails target most or all contacts in your mailing list, making an email blast a broad reach-out campaign.

    Email blasts are also known as broadcast emails, mass emails, bulk emails, e-blasts, and email campaigns. Most people use the term ’email campaigns’ to avoid the aggressive feeling associated with the term ’email blast’.

    Email blasts are mainly used for sending promotional content and newsletters. At WPBeginner, we use email blasts to promote our premium WordPress plugins and share our helpful tutorials.

    For example, look at the email campaign All in One SEO for WordPress sent on their birthday sale event.

    Example of a flash sale email blast

    If you want to let all your subscribers know about special offers, then email blasts are the most reliable and efficient form of communication.

    Are Email Blasts Outdated?

    Although email blasts are great for delivering any message to a large number of people, some consider them an outdated communication method.

    That’s because email blasts are bulk emails sent to everyone regardless of their choice, priorities, and needs. At times, blast emails can feel irrelevant and useless to the recipients.

    Due to this, the email recipients may ignore the message, mark the email as spam, or even unsubscribe from your email list.

    Here are the top reasons why users don’t like email blasts:

    1. Unsegmented: Email blasts often use the entire mailing list without segmentation. Your email subscribers are usually very different, and they may be interested in different products or services.

    2. Untargeted: The email blasts send the same message to everyone without considering their interests, past interactions, or needs. Users often unsubscribe from your mailing list after receiving these unwanted emails.

    3. Not personalized: We all love reading a message that addresses us personally. Email blasts that don’t personalize the emails are often marked as spam.

    4. Unexpected: Broadcast emails are usually unexpected, so there can be a natural feeling of resistance from the recipients.

    Unlike 10 or 15 years ago, many new marketing methods are available, like social media, pay-per-click advertising, and more. However, none are as effective as email.

    So, you might be wondering: is email blast dead? The answer is NO.

    Email is still the most reliable form of communication in the world. With new technology, there are better ways to do an email blast to get higher results.

    We will explain how to do an email blast the RIGHT way in the following section.

    How to Do an Email Blast “the Right Way” – Step by Step

    Marketers from big and small companies alike are still using email blasts to promote their product launches, discount offers, and more.

    And the results are brilliant. That’s because they are using email blasts the right way.

    If you are not a professional marketer, you can follow the steps below to run an email blast successfully:

    Step 1: Choose the Best Email Blast Service

    First, you need a robust email marketing service to create an email blast. An email marketing service lets you create a mailing list, segment that list, and send bulk emails.

    There are dozens of email marketing services in the market. Among them, Constant Contact, Brevo, Drip, and ConvertKit are the most popular companies.

    We have tried and tested all of the above email marketing services, and we believe they are great at what they offer. However, we recommend Constant Contact because they provide the best deal.

    Constant Contact is the most beginner-friendly email blast software. It has dozens of pre-made email templates to help you quickly get started. You can choose a template and easily customize that using their drag and drop editor.

    It has simple options for collecting emails, automation features to send/trigger emails based on user actions, and more. Plus, it lets you segment your subscribers and send targeted email campaigns.

    To get started, you need to visit the Constant Contact website and sign up for a new account.

    Constant Contact website

    You can quickly create a Constant Contact account as they offer a free trial account (no credit card required).

    Once done, you will see your Constant Contact dashboard, where you can manage your email lists, see subscribers, and send email blasts.

    Constant Contact Dashboard

    Alternatively, you can also use Brevo, which offers a free email marketing plan.

    Step 2. Create Your Email List

    An email list is simply a list of email addresses you can send messages to. It is like your contact book containing the email addresses of your subscribers and prospective customers.

    To create an email list in Constant Contact, just go to the ‘Contacts’ menu at the top and click on the ‘Create List’ button.

    Create list in Constant Contact

    An email list is where you store all your email contacts.

    Clicking on the button will bring up a popup where you need to enter a name for your email list and click the ‘Save’ button.

    List name

    Constant Contact will now create your email list.

    The next step is to add contacts to your list. Just open your new email list, and click the ‘Add Contacts’ button.

    Add contacts to your list

    Constant Contact lets you add contacts in multiple ways. You can type in a contact, upload from a file, or import from Gmail, Outlook, and other apps.

    If you want to grow your email list faster, then you can see our guide on easy ways to grow an email list.

    Step 3: Segment Your Email List

    Once you have an email list, the next step is to segment it. Email segmentation is the most important part of doing a successful email blast.

    Email segmentation divides your email subscribers into smaller groups or segments to send highly-targeted emails.

    You can segment your email subscribers based on gender, age, geographical location, interests, purchase history, contact activity, and more.

    For example, a bookstore may create different segments for arts, physics, and maths students to send targeted emails.

    Email segmentation is a crucial task that must be done with a clear goal. You need to be clear on which subscribers should be included in a segment.

    For more details, you can see this guide on smarter ways to segment your email list.

    To create segments in Constant Contact, you need to go to the ‘Contacts’ menu and click on the ‘Segments’ tab. After that, click on the ‘Create Segment’ button.

    Create segment

    Constant Contact offers a bunch of criteria you can choose from.

    In the next screen, you can create a segment by choosing the criteria you want.

    Segment criteria

    You can create a segment by contact activity like emails sent, opened, clicked, or did not open. You can also include email subscribers by contact details, including job title, city, country, etc.

    Once you are finished, simply click on the ‘Save and Preview’ button.

    Then, you can repeat the process if you need to create more segments.

    Step 4: Create a Targeted Email Campaign

    After creating segments, the next task is to create a targeted email campaign or an email blast.

    You can create an email campaign in different ways depending on the email marketing software you use.

    To design an email campaign in Constant Contact, you must go to the ‘Campaigns’ menu and then click the ‘Create’ button.

    Create email blast campaign

    This will bring up a popup showing a bunch of campaigns you can make with Constant Contact.

    You need to choose the Email option to continue.

    Choose email campaign

    After that, you will see dozens of pre-made email templates ready for use.

    You can preview the templates individually or simply type keywords to search for a template.

    Find templlate

    Simply click to choose a template as a starting point.

    After that, the email campaign builder page will open. First, you need to name your campaign.

    Edit template

    Next, click the ‘Email Settings’ link to edit the email subject line, sender name, and more.

    Then, you need to click on the ‘Personalize’ option.

    Email settings

    Here, you can choose the first name or any other contact details to insert in your subject line.

    You can also enter a generic name like Customer, User, or Friend to address users whose names are unavailable. Once done, simply click on the ‘Insert’ button.

    Personalize subject line

    You will see some text with large brackets added in your subject line.

    For example, you can see [[FIRSTNAME OR “customer”]] in the screenshot below.

    Personalized tags

    After that, you can edit your email preheader From Name (company or organization name) and From Address.

    Don’t forget to click on the ‘Save’ button to store your changes.

    Other email settings

    The next step is to customize the email body.

    You can simply point and click on any element in the email to edit or delete it.

    Edit email body

    You can also drag and drop elements and layouts from the left sidebar.

    Once your email design is complete, you can preview your email. If it looks good, just click on the ‘Continue’ button in the top right corner.

    Next, you will see email send (blasting) options on the screen.

    From here, you can select recipients from email lists or segments. For example, we will choose the segment that we created earlier.

    Email sending options

    In the right sidebar, you will see options to send your email campaign now or schedule it for later.

    Step 5: Measure Results and Improve Email Deliverability

    Sending an email campaign doesn’t mean that your work is done. After posting your email blast, you will need to measure your results and see how the recipients interact with your messages.

    Top email marketing services like Constant Contact have built-in email stats features.

    To view your email campaign stats, just click on the ‘Reporting’ menu item at the top.

    Reporting in Constant Contact

    You can also see the performance of your email campaigns individually by clicking on them.

    You will see the email open rate, the total sent emails, bounces, and successful deliveries. The reports will also reveal click rate, did not open, unsubscribes, and marked spam stats.

    Email stats

    The biggest challenge of email blasting is email deliverability. A lot of the time, your emails don’t get delivered at all or are sent to the spam box directly.

    Here are some proven techniques to improve email deliverability:

    • Update your email list occasionally to remove fake email addresses, deleted emails, and more.
    • Maintain the frequency of your emails (no spikes).
    • Avoid misleading subject lines.
    • Make your emails useful with valuable and engaging content.

    Best Email Blast Examples

    There are two main types of emails used for marketing: Broadcast Emails (Email blasts) and Triggered Emails.

    Triggered emails are automated emails that are sent to your users following their actions. For example, you can send a welcome email after a user subscribes to your list.

    Email blasts are different because you will manually create campaigns and send them to a large segment at once. Email blasting is done with the belief that the single message will be helpful to every subscriber in a list or segment.

    You can’t broadcast a welcome email to your entire email list, which may also include old customers. So, email blasts can be used only for specific purposes.

    Here are the best email blast examples:

    1. Flash Sale

    If you are offering a flash sale, you can send mass emails in bulk to inform all of your subscribers.

    Here are a couple of subject line examples for a flash sale email blast:

    • [FLASH SALE] Fashion Shoes 40%-60% off!
    • [LAST CHANCE] 40%-60% off sale ends today!

    2. Event Information like Webinars

    You can send mass emails if you run online courses and webinars for your users.

    Here are a couple of email subject lines for an event information email blast:

    • LIVE Training: 10 steps to create a winning email campaign
    • Join us LIVE tomorrow at 5 PM for a FREE marketing class

    3. New Products

    You can send an email blast when you launch a new product. It’s best to segment your list into already purchased customers and new subscribers so that you can send different campaigns to them.

    4. Newsletters

    Newsletters are the most common type of broadcast email. News, magazine websites, blogs, as well as business or non-profit organizations send newsletters to inform their subscribers about the latest news.

    You can see our tutorial on starting an email newsletter to learn more about best practices to make it more successful.

    We hope this article helped you to learn what is an email blast and how to do an email blast the right way. You may also want to see our guide on how to get a free business email address or our expert picks for the best free autoresponder tools for businesses.

    If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

    The post What Is an Email Blast? How to Do an Email Blast “the RIGHT Way” first appeared on WPBeginner.