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Tag: customer journey

  • How to Understand WordPress Website Visitors Intent (7 Tips)

    Do you want to better understand your website visitors?

    By figuring out the intent of your visitors, you can offer what they’re looking for. This helps you create more helpful content, improve your website experience, offer the right products, and more.

    In this article, we will show you how to understand WordPress website visitors’ intent and also share helpful tips.

    How to understand website visitors intent

    What is Website Visitor Intent?

    Website visitor intent simply refers to what a user is trying to do or find on your WordPress website, or why they clicked on your site in search results in the first place.

    To better understand what is a visitor or user’s intent, you can break it down into 4 types:

    • Navigational – When a user searches for your brand name in the search engine to find the website URL or visits your site to find a link to the contact form, then this is called navigational intent. For instance, a visitor might be looking to fill out a contact form and get in touch with you about guest posting.
    • Informational – This is when people are in the research phase and are looking for information about a product or service. Informational intent allows visitors to gain more knowledge about a topic or solve a problem. For example, a user might be looking for an article to learn more about your software before making a purchase.
    • Commercial – A user might visit your website to compare different products and services. When this happens, then the visitor intent is said to be commercial. The purpose of the visit is to find out which product or service is better and which they should buy.
    • Transactional – When someone visits your site to make a purchase, then the intent is transactional. Users are in the final stage of buying a product or service. They can also visit your site or online store to find discount coupons and deals before purchasing.

    Why Understand WordPress Website Visitor Intent?

    As a website owner or a marketer, trying to understand visitor intent is like reading minds. It uncovers a wealth of information that can help grow your business.

    If you have a WordPress blog, then you can find out which content your visitors like. This way, you can create content that your audience prefers and boost your website traffic.

    Similarly, understanding visitor intent on a WooCommerce can help you better understand your customer’s needs. You can offer products that people are looking for and get more conversions.

    Knowing user intent can also help improve your website experience. You can see the path a user takes on your website before converting. This way, you’ll be able to fix any issues, like making the checkout process straightforward or providing a table of contents in an article for better navigation.

    That said, let’s look at how you can better understand website visitor intent. You can click the links below to jump ahead to any tip.

    Understanding WordPress Website Visitor Intent

    Uncovering the true intention of users and why they’re on your website can be challenging.

    However, there are many WordPress plugins and tools that you can use better understand your audience and their behavior.

    Here are a few ways you can learn about your website visitor’s intent.

    1. Ask Users for a Quick Feedback

    The easiest way of understanding your visitors’ intent is by asking them for feedback. You get to know what your audience is looking for on your website and uncover their pain points.

    For instance, if you have an online store, then you can run surveys to find out what buyers are actually looking for or where they are satisfied with their purchase.

    Similarly, you can also get feedback on your articles and landing pages. This helps you figure out whether the content you’re creating is helpful for users. You can then tweak your content to match the correct intent.

    For example, a user might be visiting with informational intent and looking for basic information about your service. However, if you show an article that has a transactional intent, then the user might not be satisfied and would eventually exit your site.

    MonsterInsights runs a quick survey and asks its visitors what content it should create. This is really useful in coming up with new content ideas.

    User feedback preview

    The best way of adding collecting feedback from your audience is by using the UserFeedback plugin. It is a free and powerful plugin that lets you launch surveys and get quick feedback in real-time.

    The plugin comes with built-in templates and questions that help create a quick feedback survey. There is also a UserFeedback premium version that offers more templates, questions, and customization options.

    For example, you can choose templates for website experience, post-purchase review, competitive research, NPS survey, and more.

    userfeedback surveys

    Please see our guide on how to get quick feedback on your articles in WordPress to learn more.

    2. Add Interactive Polls to Understand Visitor Intent

    Another way of quickly understanding your WordPress website visitor intent is by adding interactive polls on your site.

    While surveys can be open-ended, polls are focused. You can show multiple options for users to choose from, show a rating scale, or show a simple yes/no question. The highest votes for an option will help you uncover the intent behind using your website.

    UserFeedback popup poll example

    The best way to create interactive polls in WordPress is by using WPForms. It is the best contact form plugin for WordPress and offers a Survey and Polls addon.

    It offers pre-built form templates, a drag-and-drop form builder, and multiple customization options.

    Edit your poll form template

    Check out our tutorial on how to create an interactive poll in WordPress.

    Once you know why people use your website, you can then divide them into different segments. This will help you send targeted push notifications, show personalized campaigns, and display relevant content.

    3. Track the User Journey of Your WordPress Forms

    If you have different forms on your website, then wouldn’t you want to know how users interact with them and what’s their intent when submitting one?

    Forms are a great way to stay connected with your users. They help you get feedback from people, resolve their queries, collect online payments, accept file uploads, gather leads and newsletter subscribers, and more.

    However, some users fill out forms while others don’t. By tracking the user journey, you can see the steps people take before submitting a form.

    This way, you’ll learn a lot about user behavior and what compels them to fill out forms on your website. Using the insight you get from understanding your visitor’s intent, you can create forms that help gather more leads and grow your business. Plus, you’ll also be able to reduce form abandonment.

    The best way to track the user journey of your WordPress forms is by using WPForms. It offers a User Journey addon that shows where a user came from and which pages they visited before submitting a form.

    View user journey in WPForms

    To learn more, you can follow our guide on how to track user journeys on WordPress lead forms.

    4. Setup Customer Journey Tracking on Your Online Store

    You can also track customer journeys on your eCommerce store and learn more about your visitors’ intent. Customer journey tracking will help you see which pages each user visited, how long they stayed there, and what they did before completing a purchase.

    This will help you uncover transactional intent and see the reason why people are buying some products but not others. You can then improve your sales funnel and optimize it for more conversions.

    Plus, you’ll see how users navigate your website. Using this information, you can uncover the navigational intent of users and make it easier for them to find the right products, smoothen the checkout process, optimize the product pages, and more.

    With MonsterInsights, setting up customer journey tracking is very easy. It offers a User Journey addon that automatically works with popular eCommerce plugins like WooCommerce, MemberPress, Easy Digital Downloads, and more.

    You can then view a report inside your WordPress dashboard and learn more about the path your customers took.

    MonsterInsights user journey report

    Simply select a transaction ID to view the entire journey of the customer.

    In the screenshot below, you can exactly see on which page the customer arrived, which pages they then visited, and how long they stayed there before buying a product.

    User journey in MonsterInsights

    For more details, please see our guides on how to enable customer tracking in WooCommerce and how to track customer journeys using MemberPress.

    5. Find Out How People Use Your Website

    Next, you can discover website visitor intent by looking at how they interact with your WordPress site.

    For instance, you can see where they click, which pages they visit the most, which files they download, which videos they watch, and more.

    You can track all this using MonsterInsights. It is the best Analytics plugin for WordPress and makes it very easy to install Google Analytics in WordPress without editing code.

    The plugin automatically sets up advanced tracking in Google Analytics for you. The best part, you can see reports in your WordPress admin panel and better understand your visitors.

    For instance, MonsterInsights tracks outbound links and affiliate links on your site. This helps understand user behavior and lets you see where they click.

    Outbound and affiliate links report

    Similarly, you can uncover your most important pages.

    MonsterInsights shows the top pages and posts that people visit on your site. Using this insight, you can uncover content that your audience likes.

    Top pages and posts report

    If you have videoes embedded in your content, then MonsterInsights can also help see which videos get the most engagement. For instance, if an informational video is getting more plays, then you can create similar videos to attract more visitors.

    In the report, you can see the number of plays, average watch time, average percentage watched, and completion rate for each video. To learn more, please see our guide on how to track video analytics in WordPress.

    Media report

    Besides that, you can also use MonsterInsights to better understand your visitors by tracking file downloads, viewing top traffic sources, finding which region your visitors are from, and more.

    It even shows which device and browser your visitors use, which marketing campaigns are performing the best, and top referral sources.

    6. See What Search Terms People Use on Your Website

    Do you have a search feature on your WordPress website? If so, then you can understand user intent by finding out what search terms people use on your site to find products, services, and content.

    You can use SearchWP to uncover the search terms people use on your website or eCommerce store. It is the best WordPress search plugin that lets you customize your search on a WordPress site.

    You can create custom search engines and algorithms to include custom fields, tables, categories, tags, documents, products, and more in the search process.

    With SearchWP, you’ll get to see stats inside your WordPress dashboard. It will display all the queries and the number of times users searched them on your site.

    Site search statistics

    To learn more, check out our guide on how to improve WordPress search with SearchWP.

    7. Use SEO Tools to See the Search Intent of Keywords

    Aside from tracking site searches, you can also look up keywords people use on search engines to find your website. While this may not show user behavior on your website, but it reveals a key part of user intent.

    For instance, let’s say a user enters a search term on Google looking for information about your products. Instead, you’re offering them a sales page with transactional intent that has limited details about the product. This will be bad for your WordPress SEO and user experience.

    Understanding the search intent of a keyword helps you fulfill your visitor’s needs. You get to see what type of content to create or products to offer.

    To start, you will first need to see what keywords people are entering in search engines. You can do that by using Google Search Console. It is a free tool by Google that helps monitor your site’s presence in search results.

    You can follow our step-by-step guide on how to add your WordPress site to Google Search Console to get started.

    Next, Search Console will show all the keywords your site is ranking on. If you’re using MonsterInsights, then you can see the Search Console report inside your WordPress dashboard.

    It will show the number of impressions, clicks, click-through rate (CTR), and average position for top 50 Google search terms people use.

    Search console report

    After you’ve uncovered the keywords people are searching for, the next step is to perform keyword research and figure out their user intent.

    You can do that by using an SEO tool like Semrush. It is a powerful tool used by SEO experts, marketers, and business owners. Simply enter the keyword in the tool, and you’ll see different variations.

    Keyword intent in SEO tool

    It will also show the intent behind each search term. For instance, if the intent is informational, then your users are looking for answers to a specific question or topic. Or if it is transactional, then people are looking complete an action like purchasing a product or service.

    You can then use these details to create the right content and satisfy user intent. In turn will help you rank higher on Google, better assist your visitors, and boost conversions.

    Alternative Method: To get more keyword ideas for your website, you can use WPBeginner’s Keyword Generator Tool. It will show over 300 search term ideas to target on your site.

    We hope this article helped you learn how to understand WordPress website visitor intent. You may also want to see our guide on how to increase your blog traffic and the best push notification software.

    If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

    The post How to Understand WordPress Website Visitors Intent (7 Tips) first appeared on WPBeginner.

  • How to Track Customer Journey Using MemberPress (Step by Step)

    Would you like to know what visitors do on your membership site before they sign up?

    When you track your customers’ journeys in MemberPress, you can discover the steps they take before deciding to purchase a membership. This information can help you optimize your site for better user engagement and increased conversions.

    In this article, we will show you how to track customer journeys using MemberPress.

    How to Track Customer Journey Using MemberPress

    Why Track Customer Journey Using MemberPress?

    When you are running a WordPress membership site, your customers will need to purchase a user account to access certain benefits, such as exclusive content, premium newsletters, online courses, or digital downloads.

    MemberPress is a popular membership plugin that comes with advanced features.

    For example, it allows you to accept payments, add membership levels, create gated content, restrict access based on different membership levels, make members-only forums, and more.

    Wouldn’t it be great if you could see the path your MemberPress customers take before making a purchase? You could see which pages they land on, follow their journey as they navigate to other parts of your site, and even see how long they spend on each page.

    This information can give you insights into your customer’s behavior that you can use to offer a better user experience on your WordPress website, as well as boost your sign-ups.

    That being said, let’s take a look at how to easily track MemberPress customer journeys. Here are quick links that you can use to jump ahead to any section:

    Tracking MemberPress Customer Journeys Using MonsterInsights

    The fastest and simplest way to set up MemberPress customer tracking is with the MonsterInsights plugin. It lets you view your Google Analytics traffic and visitor statistics right from the WordPress dashboard.

    The plugin offers an eCommerce addon. This feature automatically detects MemberPress and other eCommerce plugins. Then, it starts tracking customer behavior in Google Analytics.

    It also comes with a Customer Journey addon that allows you to see users’ behavior before they sign up.

    First, you will need to install and activate the MonsterInsights plugin. For more details, see our step-by-step guide on how to install a WordPress plugin.

    Note: You will need the Pro plan to access the eCommerce and User Journey addons that we will use for this tutorial. However, there is also a MonsterInsights Lite version you can use for free.

    Upon activation, you will see the welcome screen and the setup wizard. Simply click the ‘Launch the Wizard’ button and follow the on-screen instructions.

    Launch setup wizard

    For detailed instructions, see our article on how to install Google Analytics in WordPress.

    Bonus: Switch to Google Analytics 4 Using MonsterInsights

    MonsterInsights also helps you set up a Google Analytics 4 (GA4) property through its Dual Tracking feature. GA4 is the latest version of Google Analytics.

    MonsterInsights Dual Tracking GA v4

    If you haven’t created a Google Analytics 4 property yet, then we encourage you to do it right away.

    For more details, please see our guide on how to switch to Google Analytics 4 in WordPress.

    Installing the eCommerce Addon in MonsterInsights

    Once you have configured Google Analytics on your website, the next step is to install the eCommerce addon.

    To do that, you need to visit the Insights » Addons page and navigate to the ‘eCommerce’ addon. Simply click the ‘Install’ button, and the addon will automatically activate.

    Install the eCommerce addon

    As soon as it is activated, the addon will begin to gather data. You will find this data in the MonsterInsights eCommerce Report.

    You can access the report by navigating to Insights » Reports and then clicking on the ‘eCommerce’ tab. You may need to wait up to 24 hours to see any metrics.

    Viewing the MonsterInsights eCommerce Report

    Enabling Enhanced eCommerce Reporting in Google Analytics

    The next step is to enable eCommerce tracking in Google Analytics. eCommerce tracking is not enabled by default in Google Analytics, so you must manually turn it on.

    First, you will need to head over to your Google Analytics account dashboard and click the ‘Admin’ option.

    Click the admin settings button

    Next, you need to click on the ‘Ecommerce Settings’ option.

    It is located in the View column.

    Ecommerce settings

    On the settings page, just click the sliders under ‘Enable Ecommerce’ and ‘Enable Enhanced Ecommerce Reporting’ to turn them on.

    Don’t forget to click the ‘Save’ button when you are done.

    Enable eCommerce and enhanced eCommerce reporting

    Now that you have enabled the enhanced eCommerce settings in Google Analytics, you can head back to your WordPress website dashboard.

    Simply navigate to Insights » Settings and then click the ‘eCommerce’ tab.

    Next, you will need to make sure that the ‘Use Enhanced eCommerce’ option is enabled under the eCommerce Tracking section.

    Use enhanced ecommerce option

    MonsterInsights will now automatically detect that you are using MemberPress and start recording analytics.

    Installing the User Journey Addon in MonsterInsights

    Now that Google Analytics is tracking your MemberPress site, the next step is to enable the MonsterInsights Customer Journey addon.

    This addon will allow you to see the steps each customer takes before making a purchase in MemberPress, such as the pages they visit, the time spent on each page, and more.

    First, you will need to go to Insights » Addons from your WordPress admin panel. Next, navigate to the User Journey addon and click the ‘Install’ button.

    Install the user journey addon

    The addon will automatically activate and start tracking your customers’ journeys.

    Viewing MemberPress Customer Journeys

    The User Journey addon is now active. Once a visitor purchases a membership on your site, their customer journey will be automatically recorded and saved.

    You might be wondering where to find that information.

    Simply navigate to MemberPress » Transactions to see a list of your MemberPress orders.

    Viewing the MemberPress Transactions List

    You can see the details of a transaction by clicking its transaction number in the first column.

    Now, you can simply scroll to the bottom of the transaction details to find the ‘User Journey by MonsterInsights’ section.

    Viewing the Customer Journey of a Single Transaction

    You will be able to see each step the user took along the way to purchasing a membership.

    This includes the time they viewed each page, the titles of the pages they visited with a link, and the time they spent on each page. You will also see the total number of steps and time a user took before becoming a paying customer.

    That’s a lot of information about the journeys your visitors take to become paying members. How can you use all of that data?

    Using Customer Journey Tracking in MemberPress

    Now that you are tracking MemberPress customer journeys, here are a few suggestions for using that data to improve your website and increase conversions.

    Is there a post or page on your website that many visitors read before purchasing a membership? You can increase your sales and conversion rates by sending more traffic there.

    For example, you can add more internal links to that post or page from other posts on your website.

    You can also look for users who purchased a membership taking fewer steps or less time. Do they have anything in common so that you can start to target similar users?

    For instance, are they from a similar location or age group? Or did they come from the same referral source?

    You can also look at all of the pages your visitors are reading. What do most users want to know before they make a purchase? Can you simplify their journey by offering that information on a single landing page that tells them everything they need to know?

    As you take time to study customer journeys in MemberPress, you will learn more about your online sign-up process and sales funnel. You can use that knowledge to improve the user experience and increase sales.

    We hope this tutorial helped you learn how to track customer journeys using MemberPress. You may also want to see our guide on how to start your own podcast or our expert picks for the best AI chatbots for your website.

    If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

    The post How to Track Customer Journey Using MemberPress (Step by Step) first appeared on WPBeginner.

  • How to Choose a Target Audience for Blogs (+ Examples)

    Are you looking for the best practices on choosing a target audience for your blog?

    Choosing a target audience allows you to create better content that resonates with your users. This helps you get more conversions and sales.

    In this article, we’ll show you how to easily choose the target audience for your blog with examples.

    How to find your target audience

    Here is a quick overview of the topics we’ll cover in this article.

    What is a Target Audience?

    A target audience is a group of people that a business wants to reach with its products, services, or content.

    This group of people would have similar interests, needs, demographics, or other characteristics that make them more likely to be interested in what your business has to offer.

    Whether you are starting a blog or an online business, choosing a target audience helps you create effective messaging that really connects with that intended audience.

    For instance, a blog about tennis or football may want to reach out to an audience interested in that particular sport, rather than sports content in general.

    Similarly, an online store selling pet toys may want to target people who have pets and live around the areas where the store can easily ship products.

    Why Choosing a Target Audience is Important

    Choosing a target audience is important for a blog or online business because it helps them create content and products tailored to that particular group of people.

    This means that the content and products will be more valuable and relevant to the audience which can lead to more user engagement, higher conversions, and increased sales.

    Finding your target customers

    Another benefit of choosing the right target audience is that it allows you to plan a more consistent and focused marketing strategy.

    By understanding the interests, age, gender, and location, you can reach the right audience by creating organic content or running paid ads on Google or Facebook.

    Not choosing a target audience has some significant disadvantages as well.

    For instance, you may end up creating content that does not fit any specific customer persona and doesn’t motivate users to spend more time on your blog or WordPress website.

    You may also end up wasting time and resources acquiring leads and customers who may not find your content or products relevant to their needs.

    That being said, let’s understand what some common types of target audiences are and how you would go about finding the right target audience for your blog or online business.

    Types of Target Audience for Your Blog or Business

    Marketers categorize their target audience based on their intent, interests, location, and other information.

    Following are a few examples of different types of target audiences:

    1. Buying Intent Audience

    This type of target audience is looking to make a purchase.

    For example, let’s say you run an eCommerce store selling gym equipment. You may want to target an audience more interested in buying equipment.

    To do that, you will need to create content like a sales funnel to drive customers toward making a purchase.

    2. Information / Educational Audience

    This type of target audience is looking for information about specific topics.

    For instance, they may need information about workout plans, healthy food recipes, fitness advice, and more.

    To target this audience, you’ll need to create content that provides this informational and educational value.

    Now as you can see, you can still have an eCommerce store selling gym equipment, yet you have two different types of target audiences that you can create content for.

    3. Demographic Target Audience

    This type of target audience is selected based on their demographic information, such as age, gender, location, occupation, income group, and more.

    For instance, you may have certain products women are more interested in. Similarly, you may want to reach people in specific locations where you can ship products.

    Now let’s say you want to run Google or Facebook Ads. You can target these specific demographics to make your ads more effective.

    To summarize:

    • Target audience types can be segmented based on their intents, challenges, and segments.
    • A business can have multiple target audiences with different intents.
    • Each target audience can be further divided into narrower segments to make your campaigns even more effective.

    Finding Your Target Audience

    Most blog and business owners already have some very basic idea of who their target audience is.

    For instance, if you run a travel blog, then you may already have some idea of your target audience and what their interests are.

    However, often it is just guesswork and may not be enough to get you the desired user engagement and customer acquisition that you seek.

    Finding Your Target Audience Using Google Analytics

    Smart marketers rely on actual marketing data to choose their target audience and learn more about them.

    The biggest source of this data is Google Analytics.

    It is a free tool provided by Google that allows you to see where your website visitors are coming from, what they look at, where they are located, and more.

    You can also use it to collect demographic data, which allows you to see your audience’s age, gender, and interests as well.

    Setting Up Google Analytics for Audience Insights

    The easiest way to set up Google Analytics on your blog is by using MonsterInsights. It is the best Google Analytics plugin for WordPress and allows you to easily set up Google Analytics for your WordPress blog.

    First, you need to install and activate the MonsterInsights plugin. For more details, see our guide on how to install a WordPress plugin.

    Note: There is also a free version of the plugin called MonsterInsights Lite that you can try. However, we recommend upgrading to the pro version to take full advantage of the plugin.

    Once you have activated the plugin, visit the Insights » Settings page in your WordPress admin area and then click on the Connect MonsterInsights button.

    Connect MonsterInsights

    After that, you can follow the on-screen instructions to connect Google Analytics to your WordPress website.

    To learn more, see our tutorial on how to install Google Analytics in WordPress, which has detailed step-by-step instructions.

    Once you have connected to Google Analytics. You’ll need to turn on demographics data in your Google Analytics account settings.

    Simply log in to your Google Analytics account and click on the Admin gear in the lower corner.

    Admin data settings

    Next, under the property column, click on Data Settings » Data Collection menu.

    This will slide open the Data Collection page. From here, you need to turn on the ‘Google signals data collection’ option.

    Turn on Google signals data collection

    Google Analytics will now start collecting demographic data for your website visitors.

    To view this report on your WordPress website, switch back to your WordPress admin area and go to the Insights » Settings page.

    From here, you need to click on the Engagement tab and turn on the checkbox next to the ‘Enable Demographics and Interests Reports for Remarketing and Advertising’ option.

    Turn on demographics in MonsterInsights

    Don’t forget to click on the Save Changes button to store your settings.

    Viewing Google Analytics Reports for Your Target Audience

    Now that you have set up Google Analytics and turned on demographics data, you’ll need to wait for Google Analytics to collect some data.

    After a while, you can visit the Insights » Reports page. Under the overview tab, you’ll see the overall traffic performance of your website.

    Reports overview

    You can also see new vs returning users and a device breakdown chart.

    The device breakdown chart will show you what kind of device your users are using Desktop, tablet, or mobile.

    You’ll also find the top countries your visitors are coming from and your top posts and pages.

    Next, you need to switch to the Publisher tab and scroll down a little. From here, you’ll see Age and Gender charts.

    Age and gender demographic charts

    The chart will show you a breakdown of users by age and gender.

    Note: It is normal to have a large chunk of users marked as unknown. Google only collects data from users who are logged in and have opted in for ad personalization.

    Below that, you’ll find the Interests report. This data is collected by Google Signals to help marketers target the right audience. It also helps publishers see the interests of their current website audience.

    Interest report

    This gives you an idea of what topics interest your target audience the most.

    You can further drill down these reports inside the Google Analytics dashboard. Simply go to the Demographics » Demographic details report under your Google Analytics account.

    Google Analytics demographics details

    From here you can narrow down your audience by country and city. You can also see more detailed reports of interests, age, and gender breakdowns.

    All of this data gives you a much clearer image of your website’s current audience and from here you can choose the target audience that you want to focus on.

    Building Customer Personas for Your Target Audience

    Building ‘Customer Personas’, also known as buyer personas, is a marketing exercise that helps you better understand your target audience.

    These customer profiles use the target audience based on the data you have collected in the earlier step.

    A good customer persona focuses on the following key elements.

    1. Goals – What the user wants to achieve?
    2. Pain points – What are the hurdles and challenges they face in achieving those goals?
    3. Values and motivations – What drives them to achieve their goals? For instance, it could be personal, professional, or business growth, faith, beliefs, lifestyle, or more.
    4. Solutions – How your product, services, or content can help them?

    There are many ways to generate customer profiles using surveys, customer feedback, and other data sources.

    You can also use customer persona generators to fill in the data.

    1. WPForms

    WPForms templates

    Perhaps the best way to create a target audience profile is by collecting user data directly on your website. You can do so by running surveys, polls, Net Promoter score surveys, feedback forms, and more.

    WPForms is the best WordPress form builder on the market that allows you to create all types of survey and feedback forms for your website.

    It comes with built-in templates to quickly create forms and surveys.

    Plus, you can save form data, export it, and use it in other third-party apps to better understand your website audience.

    2. Customer Avatar Cheat Sheet by Digital Marketers

    Customer Avatar Cheatsheet

    This downloadable cheat sheet helps you fill in a template to generate a customer avatar for your target audiences.

    You can provide a name to each customer persona and fill in their average age, gender, and location based on the demographics data you collected using Google Analytics.

    After that, you will need to answer the four main sections about their goals, challenges, objections, and sources of information.

    The purpose of the exercise is not only to give you a better understanding of each customer persona but also to help you answer and address their objections.

    3. HubSpot’s Make My Persona

    Make my persona

    Make My Persona is a free tool created by HubSpot. It allows you to simply answer a few questions to generate a persona for your target audience.

    You can then edit the template by manually creating your own sections and adding information to them.

    Depending on your business needs, you can then segment your target audience into different categories and create different reader profiles for each segment.

    Creating Content for Your Target Audience

    Once you have chosen your target audience, the next step is to reach out to them with the right content.

    You can now narrow down your list of content ideas to match your target audience’s goals and pain points.

    For instance, your audience’s goal could be “losing weight,” and their challenge is that they cannot go to the gym.

    This allows you to look for ideas around ‘working out at home’ and ‘exercising without gym equipment.’

    To learn more, see our beginner’s guide on how to do keyword research for your WordPress blog.

    Following are some essential WordPress tools that you can use to optimize your content for your target audience further.

    1. All in One SEO for WordPress

    Once you start writing content for your specific audience, you will realize that there is already a lot of similar content out there.

    How do you beat them and make sure that your customer can find you?

    This is where All in One SEO for WordPress comes in. It is the best WordPress SEO plugin on the market and allows you to optimize your content for more visibility on search engines.

    All in One SEO

    It shows the TruSEO score inside the WordPress editor with practical tips to improve your content.

    Plus, it comes with a built-in headline analyzer tool to help you write catchy headlines to improve your organic click-through rate.

    All in One SEO TruSEO score

    AIOSEO also includes integration with ChatGPT AI to generate your SEO title and meta descriptions.

    Other notable features include powerful XML sitemaps, schema markup, focus keyphrases, and free Semrush integration.

    To learn more, see our tutorial on how to set up All in One SEO for WordPress.

    2. OptinMonster

    OptinMonster website

    Bringing your target audience to your website is only the first part of the customer journey. Next, you need to convince them to make a purchase or sign up.

    Research shows that more than 70% of people visiting your website will leave in merely a few seconds without making a purchase.

    Luckily, there are tools like OptinMonster. It is the best conversion optimization software on the market. It allows you to easily convert your target audience into paying customers and subscribers.

    OptinMonster campaigns

    It allows you to use intuitive marketing tools like lightbox popups, countdown timers, header and footer banners, and more to convert users.

    With its powerful targeting features, you can show personalized messages to users at a precise time for maximum impact.

    3. SeedProd

    SeedProd website builder

    Now let’s say you want to run an ad campaign for upcoming holidays. This campaign targets a specific segment of your target audience.

    However, sending them directly to your homepage doesn’t show them the most relevant and effective content.

    This is where SeedProd can help. It is the best WordPress page builder plugin on the market and allows you to create beautiful landing pages for your website quickly.

    The SeedProd page builder plugin

    It uses an intuitive drag-and-drop design tool and comes with dozens of templates that are optimized for sales and conversions.

    It comes with support for WooCommerce and dozens of ready-made templates to easily create any kind of page you need.

    For details, see our guide on creating landing pages in WordPress.

    4. PushEngage

    PushEngage

    As a marketer, your goal is to open a communication channel with your users before they leave your website.

    There are a bunch of tools you can use to achieve this. This includes social media marketing, email marketing, paid search campaigns, or push notifications.

    Push notifications are custom messages with links that you can send as notifications to users’ web browsers.

    PushEngage is the best push notification software on the market. It enables you to send push notifications to your users regardless of which device they are using (mobile or desktop).

    It comes with powerful targeting features that allow you to send personalized messages to your users. Plus, you can automatically segment your target audience for more effective messaging.

    Mobile web push notifications

    For more details, see our tutorial on how to add web push notifications to your WordPress site.

    We hope this article helped you learn how to choose a target audience for blogs. You may also want to see our complete WordPress SEO guide or take a look at our tutorial on how to get more traffic to your website.

    If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

    The post How to Choose a Target Audience for Blogs (+ Examples) first appeared on WPBeginner.