Tag: Migration Cases

After his previous web host drastically increased its renewal fees, Alejandro González started to look for a new hosting provider. One that would let him save money, manage his clients’ sites easily, and offer a much better service for his customers. Learn how Hostinger has solved Alejandro’s problems and given him peace of mind.   

Background

Alejandro González is a freelance WordPress developer based in Mexico. For the past five years, he’s worked with digital agencies worldwide and created websites for their clients – most of whom are service providers and online store owners. 

Today, Alejandro has over 80 client websites hosted on Hostinger. On the side, he makes YouTube tutorials about WordPress and Elementor using our hosting service. 

Challenges

For the first two years in the business, Alejandro used a popular hosting brand to host his clients’ websites. He was happy with their service, until their renewal pricing increased drastically. 

“The substantial difference between initial and renewal pricing is pretty common among hosting brands. That’s why we have to pay close attention to such details before making a purchase. However, this time, the new fees were eight times larger than what they charged previously. For the type of service I was getting, the price wasn’t worth my money,” said Alejandro.

He also used to let clients purchase their own hosting plan instead of having him host their website for them. They would then share their accesses with Alejandro so that he could start working on their sites.

While this helped Alejandro organize his work, many clients found buying their own hosting to be expensive. Moreover, navigating through multiple accounts became too time-consuming for him.

In order to save money and improve his customer experience, Alejandro set out to find a different hosting provider with better value.  

Solution

Alejandro came across Hostinger while researching different hosting services. As a YouTuber himself, he knew to be critical of online reviews.

“Many YouTubers only recommend services that pay them the most money, so I’m generally skeptical of the reviews out there. However, there were certain content creators that I trusted, and when I saw that they started talking about Hostinger, I decided to give it a try.”

He decided to go with Hostinger’s Professional Cloud Hosting plan. Starting at $14.99/month, it comes with 250 GB of storage, unlimited bandwidth, up to 300 websites, and up to 100 domain-based email addresses. 

For Alejandro, this plan gave him all the space and features he needed without breaking the bank. He went from paying nearly $1300/year (MX$25,000/year) to $600/year (MX$10,780/year) – a whopping 53% in savings. 

hPanel – Hostinger’s custom control panel – impressed Alejandro from the get-go. The interface is user-friendly, letting him run his clients’ websites from the same account. 

“New clients used to freak out when they first saw cPanel. hPanel is much nicer – the Account Sharing feature helps me out a lot. I can delegate accesses to my team members or clients, and they only need to go to the settings they have access to,” said Alejandro.

Alejandro also noticed an improvement in website performance and server response time.

“Back then, when multiple team members were on WordPress at the same time, the server would start to lag due to being overloaded. With Hostinger, several people can work on the same website simultaneously without slowing down the platform.” 

Hostinger’s cloud hosting runs on isolated virtual servers, high-performance SSD storage, and HTTP/3 protocol to ensure stable performance. With 99.9% uptime and global data centers, the back and front ends of Alejandro’s websites remain up and running at all times.

As a WordPress developer, Alejandro found the tailor-made WordPress features useful for optimizing his workflow.

Hostinger’s security tools were a game-changer for Alejandro, too – like the unlimited SSL certificates. To his knowledge, only a few hosting companies offer such a feature. 

“The fact that Hostinger automatically pre-installs SSL certificates is a time-saver, especially for someone like me who works with multiple websites. I can simply add new domains and subdomains to my account, and the SSLs will be set up all at once,” he commented.

Furthermore, Alejandro can’t emphasize enough how much value his clients get from having daily backups included in his plan. “Not many web hosts offer that by default, so I usually tell my customers they’re like a bonus. It’s nice to know that our data won’t get lost if there is a security problem.”

It has been three years since Alejandro first migrated his own website and his clients’ to the cloud hosting plan. Whenever he has new prospects that used to work with another web host, he always recommends they move to Hostinger.

What’s Next?

All in all, Hostinger has given Alejandro the confidence needed to run his business. 

“My clients expect excellent service and efficient problem-solving. If their websites crashed, they wouldn’t forgive me. But I’ve had zero complaints about Hostinger – even the customers with particular needs have had no problem with your services,” he said.

Up next, Alejandro wants to continue expanding his services overseas and work with clients from the US and Canada. “International clients typically have more specific requirements, but with some countries, the payment may be higher, which makes the challenge worth it.”

With Hostinger by his side, Alejandro can continue building on his success with ease.

The post How Alejandro Reduced His Hosting Costs by 53% With Hostinger  appeared first on Hostinger Blog.

As a web agency owner, Oscar needed a web host that offered the best value for his money. For him, essential features like site migration should come included at no extra cost. Learn how Hostinger has given him exactly what he’s looking for – thanks to all-inclusive pricing and feature-rich hosting.

Background

Oscar Franco is the CEO of Milla Computer, a digital agency based in Mexico. After becoming unemployed during the pandemic, he started freelancing as a web developer.

As the pandemic forced SMEs to move online, Oscar’s business skyrocketed. Today, Milla Computer has over 70 active client websites – all hosted on Hostinger.

Challenges

Oscar needed a hosting provider that met three criteria.

The first was reasonable pricing. After trying multiple web hosts, Oscar noticed some providers had drastically increased their prices after the initial promotional period. This was a huge drawback for him, as sudden price increases would negatively impact his long-term relationship with the clients.

“Some brands also charge extra for almost every single feature – even for services like website migration and SSL certificates,” he shared.

WordPress support was also essential for Oscar. He used the CMS almost exclusively to do his job, preferring it over website builders and coding from scratch.

“It’s like tortillas – you can buy them from the store or make them yourself, but you’ll pretty much get the same thing. The main difference is that buying from a shop is much quicker. It’s the same with WordPress. We need software that’s intuitive, flexible, and fast at delivering our projects, and that’s what WordPress is,” said Oscar.

Finally, he needed a web host with an easy website migration service. Oscar preferred having all his clients’ websites on one platform to save money. If a customer already hosted their site with another provider, he would offer to migrate it for them.

Unfortunately, many clients feared that transferring their website elsewhere would cause losing their files and data. A web host with a quick and seamless migration process could further help Oscar reassure his prospects that their sites were in the safest hands.

Solution

When Oscar searched for the best hosting company online, he saw many sites talking about Hostinger. After reading some comparison reviews with similarly-priced providers, he realized how much more value he’d get for his money if he picked our services.

He decided to go with the Business Web Hosting plan, which is great for agencies with growing clientele. It offers 200 GB of storage, unlimited bandwidth, and up to 100 websites and domain-based email addresses. Moreover, it lets Oscar install WordPress easily to build his clients’ sites.

Out of all the features, unlimited free SSL certificates were a major highlight for Oscar.

“I used to install SSLs manually. I once asked a Customer Success agent if I could get an SSL certificate for my website, left the chat open, and started doing other tasks. Then I found out that he had already installed it for me and explained how it can be done automatically right on hPanel!” Oscar shared.

Today, new Hostinger clients get pre-installed SSLs for all domains and subdomains once they’re added to their hosting account – so there’s less workload during the website setup.

Oscar also noticed how easy hPanel is to use compared to other hosting control panels.

For Oscar, the migration process to Hostinger has been effortless. “There has been no issue with moving websites so far, and I have zero complaints. I usually have a contract ready for clients to reassure them that nothing will happen to their website so they’d feel confident about me handling the transfer.”

To move a website to Hostinger, simply make a migration request on hPanel, fill out some information, and our Customer Success team will take care of everything from start to finish.

As a business owner, Oscar appreciates how responsive Hostinger’s Customer Success team is.

Our Customer Success agents live across the globe and are available via live chat 24/7. Moreover, our team speaks ten more languages – don’t worry if you are uncomfortable describing your issues in English.

Thanks to Hostinger’s all-inclusive pricing and feature-rich hosting, Oscar can now run Milla Computer without compromising his budget. Whenever he has new clients, he always recommends they migrate to Hostinger.

“I have some clients who started with another provider and were on the fence about moving their websites. I told them that with Hostinger, I could offer services at a much lower price than I would with other providers. One site would only cost them $150 (MX$2700), which is much more affordable than the standard pricing,” said Oscar.

Conclusion

Oscar is the embodiment of Hostinger’s mission – empowering users to build success online. With Milla Computer, he can be his own boss and make a living out of his passion.

“I wish everyone could do what they’re truly passionate about and not what they’re obligated to do. Someone passionate can be a professional, but a professional isn’t always passionate about what they do. You can see it in your expression and attitude – when you like what you do, everything becomes more pleasant.”

Learning about Oscar’s growth as a developer and entrepreneur have made us beam with pride. Whatever Milla Computer is up to next, Hostinger will be ready to support it.

The post How Milla Computer Grew to 70+ Clients With Hostinger appeared first on Hostinger Blog.

In the eCommerce world, your website uptime can make or break your business. After consecutive downtime incidents, Túlio and Eric were looking for a web host that could keep their online store up 24/7 – no matter how big the traffic gets. Discover how migrating to Hostinger has improved their website performance, reliability, and customer experience.

Background

Cinq Galerie is a São Paulo-based online fashion store by Túlio Herani and Eric Henrique. Inspired by Túlio’s experience in the US, the company sells clothing items from select contemporary and streetwear brands in Brazil.

As an industry newcomer, Cinq Galerie aims to offer a brand-new online shopping experience for style enthusiasts in the country.

Challenges

Since Cinq Galerie is exclusively available online, having a highly-functional and well-designed website is crucial for Túlio and Eric.

“When users land on our website, we want them to feel like they are in a physical store. That’s why we focus on improving our user experience and solving our customers’ problems. Most of our competitors lack this aspect,” said Eric.

Initially, Túlio and Eric hired a web developer who built their online store on WordPress. It was hosted on a local hosting provider for the first six months.

Unfortunately, issues arose immediately. The web host’s server performance proved unreliable, especially during peak traffic hours.

“Our online store took more than six seconds to load. Worse, our site would crash every time we launched a campaign because of increased traffic, taking us more than one and a half hours to restore it. We were flooded with customer complaints.” they shared.

They ran into problems when updating their website, too. “WordPress would go offline if we uploaded new products or photos in bulk. Changing prices for each item also took us a long time,” Eric commented.

Cinq Galerie needed to grow, but the web host was holding it back. And with Black Friday coming up, Túlio and Eric had to act quickly.

Solution

When Túlio and Eric thought of alternative hosting solutions, Hostinger was one of the first names that came to their minds. They had once taken a web development course and purchased a plan to host their project at the time.

Recalling their positive experience, they decided to get a Business WordPress plan and migrate their website there. It offers up to 200 GB SSD storage and unlimited bandwidth – perfect for a small to medium-sized online business.

With the help of Hostinger’s global Customer Success team, the online store was transferred smoothly.

Seeing this success, Cinq Galerie launched over nine sales campaigns back to back in December. The website never went offline once.

The back-end WordPress user experience also significantly improved.

With Hostinger’s 99.9% uptime guarantee, clients can rest assured their websites will always be up and running, even during traffic spikes. We always let customers know when there is upcoming maintenance, and they can check out our systems’ statuses for more information.

Furthermore, our hosting plans are powered by the LiteSpeed Web Server. Our speed comparison tests have proven it to be the fastest out of all the popular servers in the industry. Activating the built-in LiteSpeed Cache plugin can make your WordPress site score 100% on Google’s PageSpeed Insights.

Today, Túlio and Eric manage the online store on their own, saving them money on development services.

“If we could go back in time, we would rather create the website ourselves. Hiring a developer wasn’t the best investment for us. Today, you can build an online store for less than $200 (R$1000) and look for online tutorials to help you out. Back in the day, you needed more than $20,000 (R$100,000) to build a brick-and-mortar business,” said Túlio.

Eric cited Hostinger Tutorials as one of the platforms that helped him build Cinq Galerie. It covers everything from building a website and marketing your business to solving errors.

Now that their website performance is stable and they have full control over their store, Túlio and Eric can focus on running their business and offering the best service for their shoppers. “Success for us is to make sales every day and create the online shopping experience so enjoyable that our customers always want to come back.”

What’s Next?

“The moment we migrated to Hostinger, our website never went down, and all our problems were solved. We’re very happy with the services,” said Túlio.

When asked about their future plans, Túlio and Eric aspire to take their business to the next level. “We want Cinq Galerie to become Brazil’s number-one fashion inspiration and go-to online clothing store. Having a reliable website is a must to reach the entire country.”

And Hostinger will be in every step of their way to make that happen.

The post How Cinq Galerie Achieved Black Friday Success With Hostinger appeared first on Hostinger Blog.

After having two poor hosting experiences, Douglas Souza was set on finding a web host that offers stable performance, implements the latest security practices, and can support the needs of his agency, Coletivo Estúdio. Learn how migrating to Hostinger has benefited his business. 

Background

Douglas Souza is the founder of Coletivo Estúdio, a creative agency based in São Paulo, Brazil. The company offers web development and marketing services to small to medium-sized businesses in the country.

Founded in 2010, the agency is now a team of eleven specialists who have worked with over 1600 clients across Brazil.

Challenges

When Douglas started Coletivo Estúdio, he was hosting his clients’ websites on a local web host’s reseller plan. It was sufficient until the agency began to scale and took on more customers.

During this growth period, security issues like malware, viruses, and technical difficulties emerged. Douglas had to deal with them round-the-clock, and the company’s support was slow to assist him. 

He also noticed problems with email downtime. “We had a client with over 200 email accounts still with our first provider. One time, those mailboxes suddenly went offline for more than 15 minutes, which was unacceptable for any business.”

From there, he migrated all of the websites to a global hosting provider. However, the situation didn’t improve.

His customers noticed an increase in malware and downtime on their websites and emails. In fact, one client’s inbox got hacked – an incident that affected other users. 

According to Douglas, there was no warning from the provider’s side about this. They would only notice the problem when someone complained or the website was already down.

WordPress security is another aspect that the provider lacked in. Douglas had to constantly check for plugin and software updates, which became more time-consuming as Coletivo Estúdio increased its clientele. 

“Many plugins have poor security, which can create gaps for malware to enter our websites and cause downtime,” said Douglas. 

To make matters worse, the company’s support was unresponsive and unknowledgeable. 

“They couldn’t help us with our security problems, so we had to deal with them ourselves. At the time, we didn’t have someone with advanced knowledge who could handle these issues for us, so we were lost.”

With hundreds of domains on their hands and many customer complaints, Douglas decided to find yet another hosting provider – one with better stability and security. 

Solution

Douglas found Hostinger through video reviews comparing our services to other hosting companies. 

After researching the different offers and considering his agency’s needs, he decided to go with the Cloud Professional plan. It offers up to 300 websites, 250 GB of SSD storage, and 6 GB of RAM – plenty of room for Coletivo Estúdio to scale its business. 

“We saw immediate security improvements after moving to Hostinger, which convinced us to migrate all of our clients,” Douglas shared.

hPanel’s Malware Scanner is one of the key factors that make Douglas stay with Hostinger. 

hPanel also includes a WordPress plugin vulnerability checker, which has saved his team plenty of time and effort in spotting security gaps. 

“Neither of our previous providers was concerned enough to let us know if there were vulnerable plugins in our websites, but Hostinger was.”

With Hostinger’s 99.9% uptime, service downtime is no longer an issue. All of our clients are kept up-to-date about upcoming server maintenance, and they can check our systems’ statuses in real time. 

Hostinger email hosting also has anti-spam measures, from email filtering and blocklisting to SPF and DKIM. 

“With Hostinger Mail, our emails are so well-protected that when our client sends too many promotional messages at once, Hostinger will suspect it as spam and block it. Thankfully, we simply need to enter hPanel and enable the email back in a few clicks.”

Additionally, Douglas and his clients have noticed how easy it is to manage their hosting via hPanel. 

“We’ve tested other custom control panels, but Hostinger’s is the best. Many of our customers also decided to go with Hostinger for the quality and intuitiveness of hPanel. If they purchase a domain and hosting with Hostinger, the SSL certificate is already automatically installed – no need to set one up themselves.” 

In terms of support, Douglas finds Hostinger’s Customer Success team to be reliable. We have agents living across the globe, including Brazil. This way, our customers can get prompt assistance 24/7, no matter where they are. 

With the security and performance issues solved, Coletivo Estúdio can now focus on improving its customer experience and growing as an agency. “We’ve been with Hostinger for three years, and we have nothing to complain about. We’ve finally found the right company.”

What’s Next?

“At the beginning of the year, I received an email from Hostinger highlighting my journey with the company. We now have 172 websites with more than 170,000 visits in total. And the most visited website is our own, which is pretty cool,” said Douglas.

Thanks to the stability that Hostinger has provided, Douglas is now more confident in taking Coletivo Estúdio to a higher level. 

“The ability to even think about expanding our web development department shows how essential Hostinger’s role has been. We can now bring bigger clients into our agency, and we want to host more websites with Hostinger.”

We look forward to supporting Coletivo Estúdio’s journey to reach even more milestones in the future.

The post How Coletivo Estúdio Secures Its 170+ Websites With Hostinger Technology<strong> </strong> appeared first on Hostinger Blog.